1. Site overview
The first impression of MasterPapers was good. The website is designed well and provides easy access to relevant information. The main thing that caught my eye on their homepage was a MasterPapers Trustpilot rating of 4.8.
It impressed and made me believe that this company was a good option to get help with a paper. But is MasterPapers legit service? I will give an answer in this MasterPapers review.
2. Customer support
The company provides all the necessary information for students that you can easily find. So I did not have issues or problems but decided to test the work of the support team.
There are three possible ways to get in touch with them, and you can make a call, send an email, or use a live chat. As for me, I give preference to the last option.
So having typed a message, I got an answer from the support agent within a minute! No matter what time of the day I wrote, the support agents were always available.
3. My experience
Maybe you are reading this MasterPapers review and wondering, “Can I put trust in this company? Is MasterPapers scam?” Well, I have two news for you and want to start with a good one. It is a working platform, and if a student pays for a paper, he/she gets it.
However, you cannot count on professional help, and my written paper is not worth the money. They describe the hiring process so well, but in reality, the writers cannot cope with a simple explanatory essay.
I set a 3-day deadline, as, from my point of view, it was enough for a qualified expert to compose a good paper for a college student. Having read an essay, I was so disappointed with its quality.
I think it was created by a person who did not have a degree in my subject and was bad at academic writing. Maybe it was even a student, but certainly not a writer with higher education.
4. Order form
The order form has three steps:
- Step 1 – providing main paper details and personal information.
- Step 2 – indicating additional paper details like your topic, instructions, a number of sources, referencing style, and attaching files.
- Step 3 – choosing extra services.
I did not like that I had to provide so much information about my essay to find out the exact price for it! The order form is really inconvenient, and you cannot go back to the previous step.
So if you make a mistake or the final cost is too high, and you want to choose another deadline, then be ready to fill in the order form again.
5. Discounts and pricing
The pricing policy is the main thing that interests most students. So after the short examination of this platform, I decided to check what prices they offered.
I do not know what is wrong with the price table, but it seems to have technical problems. Otherwise, what do those empty spaces in the urgent section mean?
According to the order form, the deadlines vary from 1 hour to 20 days. It is strange, but let us move on.
The MasterPapers prices depend on three factors: type of paper, deadline, and academic level. You can look at the picture below to see the cost of a page of an essay.
As for special offers, you can get a 15% MasterPapers.com discount for the first order, just visit the “Prices” section and provide your email. I also looked for a MasterPapers promo code, but all those coupon codes that I managed to find on the Internet were invalid.
According to the company’s revision policy, the customers can request an unlimited number of free revisions that have to be based on the initial paper instructions.
As for the revision period, they offer a 14-day limit for papers less than 20 pages, and 30 days for orders more than 20 pages.
7. Final quality
Is MasterPapers reliable? Definitely not. I got an essay with punctuation errors, dozens of typos, and sentences with wrong word order. Moreover, I noticed problems with an essay structure and logical order of the paragraphs.
8. Writer’s proficiency
I will be short and just want to say that my paper was created by an unprofessional writer. It is not the service that I would like to use again.
9. People talking
Having seen those high ratings on their homepage, I decided to check the MasterPapers reviews. In reality, everything is not so perfect, for example, the rating on SiteJabber was 3.75 instead of 4.6! Nevertheless, even this number is too good for such a low-quality service.
I went to MasterPapers Facebook to read student comments, but it was not available. As for MasterPapers Reddit reviews, I did not find them.
10. Loyalty program
Their loyalty program is a special bonus balance in a personal account. A certain percent from the total price that customers pay for each order is automatically added to their credit balances on personal profiles.
This money can be used within 9 months as a discount to reduce the price of future orders with this writing company.
11. Pros and Cons
- Well-organized information on the website
- Active support team
- Unprofessional writers
- Problems with a price table
- Inconvenient order form