StudyPool Review

by Will Martins/ Updated December 12, 2019
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1. Site overview

4.0 out of 5.0

Ok, guys, are you ready to read my Studypool review? I’ve decided to give this company a try and don’t regret it. Let’s start from their homepage. It looked quite appealing. I liked the combination of colors and an image they chose for the main page.

What is Studypool? I’ve understood that it is a place where you can ask for the professional academic assistance and get rid of worries. The platform is an intermediary between tutors and students. The photo of a guy with the skateboard brought back a lot of my memories. I was a great fan of skateboarding several years ago. 

studypool main page

At the top of the homepage, you can find a list of subjects, select the one you need, and get professional help. It is necessary to post a question and inform about the budget, and then the service matches a client with the tutor who can help a student with his question.

I liked the fact that the payment is made only after the client is completely satisfied with the session. Sounds great, we will see if it is really so, cause I’ve come across a lot of websites that promised a lot, but did really nothing. I hope that this one is an exception! 

2. Customer support

Guys, are you kidding? I’ve asked a question to the customer support and got an answer that they would be in an hour. Is it a live chat? Really? I hoped to get faster replies.  

customer support

3. My experience 

Is Studypool legit? Yes. I needed help with an essay, and I got it. My paper was ok and helped me get a B-grade. It is not the highest grade, but I was satisfied. 

4. Order form 

To sign in on the website, it is necessary to fill in a simple form where I had to provide my email, name, and to tell my university name.

sign-up form

After that, I had to verify an email. I did it and got a piece of advice from the company to create an anonymous username. They said that their tutoring platform cares for the privacy of clients, and that’s why they offer students to create fake names. An interesting decision, don’t you think so? 

The next step was selecting an avatar. I chose a guy with a mask. Finally, I ended up in my account. I could ask their tutors a question, use a notebank (it is a database of study materials or their library. 


I required some help with my essay, so I decided to post a question. I had to pick a category, the subject, tell the topic of an essay, provide instructions, and set the time limit. I have to admit that I spent so much time providing all the details and answering their questions.

Then I saw a budget calculator. I had to price my question. They chose the best writer for me. The next step was paying for my order. Means were stored at my account, and the writer got them only after the order completion. 

5. Discounts and pricing 

You get various bids from writers, and it is up to you to decide which one to select. I paid $40 for academic assistance, and it was an ok price for me. 

There is an interesting offer on the website. If you invite a friend and he or she pays for the question, both of you will get $10. A platform stimulates clients to invite friends to get free answers.  

6. Revisions

The website promises to make clients 100% satisfied and offers free revisions. 

As for the Studypool refund. The company provides refunds in the following cases: 

refund cases

Students have three days to decide whether they want to transfer money to the tutor or want to file a refund request. When doing the last one, it is necessary to provide as much evidence as it is possible. 

7. Final quality

I was satisfied with the paper quality. There were no misprints and errors. I got my paper on time, and it was quite good. So, if you ask me – Is Studypool scam? My answer will be no.  

8. Writer’s proficiency

My writer was qualified and answered my questions quickly. I got my paper on time, and it was well-done. I can recommend DrBenaWriter  cause she helped me cope with my assignment. I also asked her several questions, and she replied to me really fast. Great job! 

writer's level

 9. People talking 

I always check the reputation of the service before using it, and this time, I did it too. I found around 77 Studypool reviews on Trustpilot, and most of them were positive. The service gained four stars there. Then I went to Sitejabbe, and again, I saw a lot of positive reviews. 

studypool sitejabber reviews

Studypool Reddit reviews were not found, but I read some articles where it was discussed how to make money being a tutor on this platform. 

10. Loyalty program

There is a loyalty program on Studypool, and all the clients can benefit from it. 

loyalty program

11. Pros and Cons


  • the beneficial offer –  Invite a friend and get free answers;
  • question feature that makes the question 100% private;
  • high quality of the provided paper and fast replies of tutors;
  • a great online reputation.


  • it was kinda overwhelming to navigate the website;
  • slow customer support.

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