1. Site overview
Academized is a fairly well-known writing help service, and with a 4/5 rating and a hundred positive academized.com reviews on TrustPilot, I felt it was safe to test it with my upcoming essay.
The site looked decent enough, but what I liked is that I could see right away pretty much all the information I could ask for. As long as you don’t scroll down to the very bottom, you’ll be fine.
Because once you do, you will see a bunch of links leading to pages supposedly describing their services but actually containing no useful information.
2. Customer support
When looking for contacts, I realized that the site may actually have more tabs than it should, since I only found it in the dropdown menu by clicking the tab More. There, I found out I could write them an email, call them by the phone, or enter live chat. It’s always present on the left side, but I didn’t notice it at first.
Overall, I was content with the customer support answers, they were helpful and friendly, but not very prompt. And it all changed for the worse after I placed my order.
3. My experience
The task I was delegating to an Academized writer was easy enough, but I just wanted to use it for testing a new writing service to see if I could trust it with something more complex in the future. So, is Academized legit? Unfortunately, they failed my test.
What was wrong? Was I an exception and is there a chance other people could have a satisfying experience with this company? That’s what I want to explore in my Academized review.
4. Order form
The order form seems pretty common and is divided into three steps: paper details, order preferences, and contact information. The second step, I must say, surprised me, and not in a pleasant way.
It showed all the additional features, choosing a writer’s level and the type of customer support among them. Like, you can get advanced customer support for extra 6 bucks, or a premium one for $10. Judging from the description, those options mean that they would control the quality and timely delivery. That explains why I got none of those things since I went with the basic package.
And how do you like an originality report for $30? I find it a blatant rip-off.
5. Discounts and pricing
One of the things that convinced me to use this service was the Academized coupon which allows saving 15% on the first order. That helped me to reduce the price, although it still wasn’t as low as I would like it to be.
At first glance, the prices here seem quite average. For instance, a page of a high-school level essay costs $13. That’s with a 14 days deadline, mind you.
The next option is 10 days and $16, and if you need it in 6 hours, that will cost whopping $36. Now, that’s way higher than on some other decent sites I have used, and how often do you have full two weeks for a simple essay? Exactly.
On Academized.com, you get free unlimited revisions within 14 days after delivery. However, if you use this option, you can no longer get a full refund, only 70% of the initial sum at most.
That’s the trap I fell into, and I think it’s complete bullshit. I don’t care that your writer has spent his precious time on writing a crappy paper. If he can’t deliver me a proper work even after a revision, I want my money back.
If you are considering using this service, I urge you to read their money-back guarantee especially the “Bad Quality Claims”. You will realize that Academized refund policy is a joke.
7. Final quality
As you might have understood already, the essay I got was awful, it contained plagiarism and made-up references, and it didn’t improve after a revision. It was not an urgent order, so the only explanation is the writer’s complete incompetence.
8. Writer’s proficiency
So, according to Our writers tab, there are over a thousand writers, which I find hard to believe. The main tab says there are active 187 writers. So, either their hire and fire writers too often, or it’s all a lie.
Either way, it’s not a good sign. Is Academized scam? Before passing a verdict, I wanted to see once again whether other customers were any luckier than I was.
9. People talking
So, yes, I fell for TrustPilot reviews, almost 90% of them praised the site and rated it either Great or Excellent. Now that I look back at them, they seem quite shallow and non-specific, while 11% “bad” reviews describe their experience in many details and seem quite plausible.
When I googled for more Academized reviews, I found much more negative feedback, as well as evidence of creating fake review sites to promote this service as reliable.
10. Loyalty program
So, there is a lifetime Academized discount you can get after ordering a certain number of pages. It goes like this:
- 15 pages and more=5% off
- 50 pages and more=10% off
- 100 pages and more=15%
I’m not sure that anyone has ever got to use those discounts though.
11. Pros and Cons
- A first-order discount;
- A loyalty program.
- A ridiculous refund policy;
- A questionable online reputation;
- No information on the writers;
- Poor paper quality.