1. Site overview
OnlineClassHelp has been functioning since 2010 and specializes in providing all kinds of academic assistance to college and university students. Besides writing essays and completing projects, they also offer passing exams and doing your homework for a certain class for a whole course or semester once you pay for such a package.
Is Onlineclasshelp.com legit? I had my doubts. Sure, they claim to be “the best essay writing service in the business.” Who doesn’t, though? The only way to find out whether any of their promises were true was by conducting my own research, and this OnlineClassHelp review contains the results.
2. Customer Support
When I decided to contact customer support, I was met with a message of the OnlineClassHelp representatives not being online at the moment. Instead, I was offered to leave my message, which I would be answered later.
I did and kept exploring the site, which, to be honest, has nothing impressive about it and feels incomplete, lacking a lot of answers I could get without going through the trouble of contacting them.
It turned out the customer support is only available 9 A.M. till midnight (till 9 P.M. if you plan on calling them), which is mentioned on the site, but not in a very noticeable manner.
Since there is no Contact Us tab, I just assumed they offered 24/7 assistance like most similar services out there. Is Online Class Help reliable? Not in the means of communication, because even during the working hours they really took their time to answer me, and I had to make several attempts.
3. My experience
Due to this not being the first writing service I’ve reviewed, I can tell a lot just by visiting the site, before I even read any Online Class Help reviews. And as a rule, my hunch is right.
For example, this site looks very generic, and I bet people behind OnlineClassHelp have several other pages like this online, with the same team of “experts” responsible for doing the work.
Speaking of experts, there is no information about them, except that they are very experienced and very great at doing their job. Oh, and that they are US-based, but you’re supposed to take it all for granted.
And instead, you’ll be providing your login information for them to pass your exams and complete your assignments. Is OnlineClassHelp safe? I was reluctant to believe so simply because it’s stated on the site.
4. Order Form
Trying to make an order on OnlineClassHelp was another unpleasant moment for me. The thing is, it doesn’t have a classic order form where you can provide all the details and select the necessary features to see the approximate price for your order.
Instead, there is a “Get a Quote” form, and so establishing the price for the whole course or for a single task is individual for everyone and happens through communicating with a sales representative.
5. Discounts and Pricing
The pricing is very unclear. OnlineClassHelp doesn’t have a simple table with some average prices to let you know whether you even want to get a quote. It’s all to be figured out for each customer and order separately. I did find some prices in the library, and for all subjects, it’s as follows:
- Class: $500 and up
- Essay: $30 and up
- Homework/quiz: $40 and up
- Exam: $75 and up
There are no further details as to what exactly these prices are shown for, and it’s stated once again that you have to contact them to find out the real price for your order.
The only way you can get an OnlineClassHelp discount is by participating in a referral program. They offer a $50 discount on services for every one of your friends who sign up for a whole course.
OnlineClassHelp promises multiple revisions free of cost on one of its pages, but there is no Revisions Policy to back this up or provide more info on it. In fact, when I clicked on Terms & Conditions, I got the same page as when I clicked on Privacy. This site just kept disappointing me.
7. Final Quality
When I finally managed to get a reply on my quote and place an order, it was sent to me 5 hours after the promised deadline. OnlineClassHelp guarantees that the work they do will not get anything lower than a B; otherwise, they promise a full refund. Although I only ordered an essay to check the quality, I could see it was not worth even a C-.
8. Writer’s Proficiency
I don’t know how those experts can deal with more complex assignments if they failed to write the simple 2-page English essay I ordered. It was either written by someone who is not a native English speaker or someone who is just very bad at English. Like, very bad. And judging from numerous OnlineClassHelp reviews I found online, other customers were not any luckier.
9. People Talking
I checked the usual review platforms first, and while Trustpilot had no record of this company, SiteJabber had one OnlineClassHelp review. It was positive, but it wasn’t enough for me.
I then looked for some Online Class Help Reddit reviews but also came empty-handed. When I pursued my search, I came across multiple complaints on various sites, and only a few favorable comments.
Some people wrote that they paid OnlineClassHelp hundreds of dollars for assistance with a particular class but didn’t receive it. Others tried to get a refund for a poorly-written paper, but at some point they stopped getting any response as well.
And there were even those who said OnlineClassHelp had threatened to tell their professors about them cheating or use the student’s details in some other harmful way.
Is Online Class Help scam? Look, either all these people are lying or OnlineClassHelp is. Judging from my own experience and what I’ve seen on the site, I must agree it is not a trustworthy service.
10. Loyalty Program
There is no loyalty program, but you can get a package deal if you plan to get assistance for an entire course, and it’s supposedly cheaper. However, since OnlineClassHelp charges you upfront, this seems like an attempt to get the most money from you at once, so I would advise being very cautious before doing it.
11. Pros and Cons
- A referral program;
- A full refund guarantee for grades lower than A or B.
- Unresponsive customer support;
- Delays in delivery;
- Poor quality of work;
- A lot of scam claims.