1. Site overview
Hello, fellas! Today, I am going to investigate a very interesting and, at the same time, contradictory paper writing service – EssayPro.com. Being one of the oldest and best well-known bidding systems, I could not bypass them without my review. I heard a lot of good things about the service, their 142k subscribers, and 4.2 Facebook.
As usual, I had a quite simple paper, that I did not want to do. I thought it was a good chance to test EssayPro. After landing on their main page, you can see a well-designed site with my favorite feature – the calculator!
The site provided all the necessary information to get a solid understanding of how the service works. Too bad they don’t really have the Pricing page, their pricing policy is quite confusing.
Unlike most paper writing services, EssayPro offers a totally different business model to their customers, aimed at lower prices and direct interaction with writers.
Unlike most competitors, who charge their customers big bucks, EssayPro is quite reasonable about pricing and claims to give their writers the major part of the bid.EssayPro orients to increase the volume of their sales with such low margin profits. And they have an SMS notification!
Quick math, let’s move on.
Is EssayPro.com reliable? A company claims to be on the market for over 20 years. According to my research, the site domain was registered 18 years ago, which makes the company claims quite realistic. But this is where some inconsistencies begin. The site claims to have completed 1.1 million orders, having around 400 writers in their team.
In May 2007 they claimed to have reached 50,000 orders completed ( in 7 years), which means that they completed another 1,05 million orders during the past 11 years. Having only 400 writers in their squad, it would mean that every writer on average completed 240 orders per year. They should be machines to work at such a pace. Maybe, someone is not quite honest with their customers (if you know what I mean).
Is Essaypro legit? My general impression was that the site is quite legit, although some info is clearly made up for marketing purposes. EssayPro gets my 4 out of 5 for the site design and usability.
2. Customer support
This is where my mood started worsening. First of all, their site has a sweet picture of their team, but in reality, this is a bunch of evil devils. I decided to place an order for a 3-page paper, University level, and got writers, applying for an order.
I noticed some very weird pricing patterns and decided to place School and Doctorate level orders on a similar topic. We will return to the pricing and writers later on, but once I started asking writers about their qualification, support canceled ALL ORDERS without my permission and BANNED me in chat, when I was trying to clarify the reason.
Don’t want to be rude, but they behaved like a bunch of assholes, who enjoy their power and censor their customers whenever they want to dig deeper. Of course, I placed other orders, using a VPN and without questions, but this case can divert even the most curious customers like me. 1 out of 5 for customer service.
Next time think twice before banning customers in the chat without any reason. I do hope their management will deal with such instances of customer harassment and make customer support great again!
3. My experience
Is Essaypro scam? I used this service only once and my experience, not mentioning the issue with support, was quite satisfying. It was not good, and it was not perfect, it was just okay. The final paper was of satisfying quality, but honestly, I don’t believe that they hire Ph.D. writers for that.
The paper was good enough for me to get a B after my personal edits. I always edit my papers to make them personalized! If you want to use any custom paper writing service successfully, don’t be lazy to spare an hour to proofread the paper and add some information. In a long-term perspective, it will help you go through college year without being caught on plagiarism.
I will rate my experience with EssayPro 3.5 out of 5 merely because of the paper quality.
And by the way, their dashboard is very slow!
4. Order form
The order form is quite comfy for placing quick orders. It has only 1 Step where you put paper details, choose a deadline, and pick the academic level.
EssayPro offers 3 academic levels: School, University, Doctorate, and this is where I stumbled. According to EssayPro’s FAQ, they hire only writers with a Ph.D. degree, so that Average Joes don’t even have a chance to apply. If they don’t hire Bachelor/Master level writers, this means that Ph.D. writers work on High School papers, College papers, and Doctorate papers.
Say whaaaat? Do you really believe that Ph.D. holders will ever work on a paper for a kid? I believe this is the biggest drawback of an EssayPro – they lie to you where it is not necessary. Even if you are okay with an “Average Joe,” who has a Bachelor’s degree, they would say that a fucking Ph.D. is working on your Literature paper.
And yes, they probably pay a hell of a lot of money to such writers. In the US, Ph.D. graduates make, on average 70-80 grand. Are you still that naive to believe that Ph.D. writers are working there?
After you fill out the order form, your order is automatically published to writers. Now, you are welcome to the second circle of hell – bidding system!
5. Discounts and pricing
EssayPro offers 10-33% discounts. To get them, you need to be a good boy, speak less, and order more. Support will actually be quite willing to offer you a discount instead of banning you.
Pricing is quite strange at EssayPro. They claim their prices starting from $12 per page, but, unfortunately, they don’t have a pricing table to see how expensive it can be.
As I’ve said before, I placed 3 similar orders with different academic levels (School, University, Ph.D.) AND THE BIDS WERE ALL THE SAME.
These are the lists of bids on the Doctorate and School levels. Can you see the difference? I bet it’s not significant.
Whenever you publish your order, you get bombarded with tons of requests from writers. It is quite obvious to me that they did not even familiarize themselves with my topic but just sent me their application templates.
If you want to chat with the every writer, trying to find out their proficiency – good luck to you! You will simply waste your time. Most likely, you will be banned by their support while trying to dig deeper. Time is money and I, actually, hated clearing all those garbage messages (in addition to tons of emails they send you every minute).
There’s nothing much to talk about. Despite the bad experience with the EssayPro staff, the storm, once I have assigned the writer, abided. The writer asked what exactly I want, and he went through all points of my rubric almost perfectly.
Since I was short of time, I could not afford to send the order for revision, but if you do have time – go for it. EssayPro offers unlimited revisions, which might be good for orders with a long deadline.
Unfortunately, I have little understanding of what to do if you are not satisfied with the paper. Their Money Back Guarantee is very rigid and not customer friendly. It seemed to me that they tried to cover their butts with as many excuses as possible.
For example, if they deliver plagiarized paper, they won’t refund you anything unless you provide a Turnitin report. If your school uses SafeAssign, or Blackboard, then you are in double trouble – no money + plagiarism accusations.
7. Final quality
The final quality was mediocre. EssayPro provides affordable prices (although not the lowest on the market) that can suit well for mid-income students. In case you do some of your own editing, the result should be ok. Everything depends on your efforts and ability to deliver revision comments. But should you do it, if you have already paid for the paper?
8. Writer`s proficiency
I have many questions regarding their writer’s proficiency. When you post assignment, you get attacked by many writers, offering their services. Obviously, many of them don’t have Ph.D. degrees, as they claim. If you check the list of applicants, they may look quite fake. I believe that writers sit under avatars.
Judging by the text of their application, I may assume, that most, if not all of them, are not natives, but that’s fine with me. My biggest concern is that you are overloaded with information, which does not allow you to pick the best writer. It’s just my personal opinion, but I would rather entrust the process of selecting the writer to the support, rather than myself, lol.
Some writers are clearly lying about their major. I sent all applicants the same question on what their major was, and all of them said that they major in Biology.
Taking into consideration that EssayPro claims to hire Ph.D. writers only, I assume, that I was so lucky to find over 15 Ph.Ds in Biology. The funny thing was when I asked them to tell the topic of their dissertation. All of them stopped replying immediately. Strange, right?
9. People talking
There is no doubt that EssayPro is a legit service, which is proved by their 142k-subs FB page and good reviews on reputable sites like Sitejabber, TrustPilot, IHateWritingEssays. Except for some negative feedback, most Essaypro reviews clearly show the majority of satisfied customers.
However, a careful analysis of the FB page left some bad taste in my mouth. In this particular case, the customer clearly states that EssayPro threatened him by contacting the school. Using paper writing services is always risky, and most businesses cherish customers’ security, most of all. Unfortunately, EssayPro support remains their weak spot, as such practices are simply unacceptable.
Another observation is that many positive Essay pro reviews are left by people with empty FB profiles. Like really! Why would a person create an FB page without any posts, but at the same time, leaving good reviews about paper writing services?
I also went to the reputable website and started looking for Essaypro reviews Reddit. I haven’t found much info there. A little bit strange for a company that is on the market for so long.
The last dark spot on the reputation is the complaint from the former writer from Kenya. According to his message, he was fired for no reason, while the EssayPro argues that he was fired for bad quality. This only tells that EssayPro may be closely working with Kenyan writers.
10. Loyalty program
I have not heard about loyalty programs, but they offer quite hefty discounts, and this is actually nice. I have not observed any services going up to 33% off.
11. Pros and Cons
EssayPro is definitely one of the most ambiguous paper writing services. Having a great history and the US innovative roots, the company offers quite doubtful value by introducing the bidding system and making its customers waste their time chatting with writers.
- Fully legit.
- Poor customer service.
- Inconsistency of facts and reviews.
- Quite laggy dashboard.
- Fake info about writer’s degrees.
- The ordered papers need some editing.