EssayRoo Review [2020 upd] | Scam or Legit Service? | WPS

by Will Martins/ Updated October 8, 2018
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4.9 / 5.0

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1. Site overview

2.9 out of 5.0

Hi everyone!

Let me express my thoughts and feelings regarding – a paper writing service that claims to be located in Australia and hiring only English Native Speakers as their writers.

Literally, a dream come true: finally we’ve found a paper writing company working only with native speakers. Or haven’t we? Read this Essayroo review to know the truth. homepage

I won’t lie, I really liked the colors and overall design of the website with a funny kangaroo holding a paper in its hand and a pencil in its pouch. Now I realize that this image is literal because my paper was really written by a kangaroo instead of a human being. But let’s move on to the website itself.

It has a price calculator that shows you the exact price of your future paper based on the type of paper, number of pages, the deadline, academic level, etc.

As we can see, the price starts from almost 17 Australian dollars, which approximately equals to 13 American dollars. The website’s functionality is great, it has all the necessary information regarding the service, the discounts, the clients’ feedbacks, info about their writers, etc.

While I do realize that the pleasant and user-friendly picture made me click on the button “Order Now”, I should have studied their services more precisely and check the feedback of real buyers instead.

2. Customer support

This is where strange things started happening. The support team in the chat is sooooo slow that they should have chosen a turtle instead of a kangaroo for their brand image. Imagine this, I was just asking basic questions about their company and their writers and it took at least 1-2 minutes to reply.

Moreover, after asking another question, I’ve managed to make a cup of coffee and return to my desk, while the support team representative was still gathering his thoughts to reply to the question “who are your writers?”
Like, for real? supportSo, in total, I asked a question the first guy named Howard, he was trying to type something for a couple of minutes, eventually, he gave up and invited his friend “Support Specialist ID11” so that the latter could send me a template. And after sending the template he was still typing something.

Legend has it that he’s still typing somewhere. Jokes aside, guys, this is really not how you’re gonna provide customer support if you want to make money.

3. My experience

Okay, I can cope with such a support team as long as their writers provide good quality of the product. To be honest, I’m not really into studying hard and prefer working and earning money for my own living and gaining real practical experience.

So, as you can imagine, in order to work and study at the same time, I had to “outsource” something that was less important for me. Obviously, I would not want someone to go to work instead of me because I’m currently working as an assistant in the Insurance company, the payment is really meh but I gotta start somewhere.

So, I’ve ordered 4 pages essay on Biology from Essayroo. The deadline was 3 days and I had to pay almost $100 for this. I don’t know about other companies, but this is rather expensive! If you compare to doing it by yourself for free…I should have done it by myself though.

4. Order form

Their order form contains all possible and impossible details and characteristics that might affect the paper’s price. In other words, this beautiful and detailed order form shows you exactly the details that will make your paper even more expensive. Want a UK writer? Pay more! Want a personal support agent dealing with your order? Pay even more! order order form 2

All of these originality reports, writer choices, summaries, and additional services cost significant sums of money actually! So basically instead of paying for the paper itself, you also are highly stimulated to pay even more “to make your paper perfect”.

Guess what, guys? I want it perfect initially without a personalized support agent and a Top 1% writer. Basically, I’m starting to think that even these additional charges wouldn’t have saved my paper from being completely late.

5. Discounts and pricing

Essayroo prices are quite high. You will have to pay $19.22 per one page of an essay that will be ready in two weeks. Need an urgent paper, be ready to spend around $59.  It can be cheaper if you order the longest deadline and the lowest academic level. Anyway, at least it’s an honest thing to do to provide a full spectrum of prices and charges they collect. pricing

But these “free features” are ridiculous, for real. Like, thanks for formatting and making a title page for free guys, you’re my saviors! Outline and bibliography should go for free by default and it does not mean that you show your generosity by making them “free” discountsthe discount policy of Essayroo is the same as the Loyalty program. The more pages you order – the bigger discount you get. If you dare to order more than 100 pages with these guys (I think, there are such lucky fellas who made it that far), they will offer you 15% discount, which is pretty decent, I think.

6. Revisions

Is Essayroo legit? Let’s check their guarantees. The company offers an unlimited number of revisions within 14 days after the order’s delivery. Anyway, the paper was written really awfully the first two times and when I got the third revised variant of the paper, it was late to submit it. Great! I’ve wasted several days and a hundred bucks for being late with the paper.
So, it’s good that the company’s ready to revise the paper, but it’s bad that they could not have done the order from the first try.

7. Final quality and Writer’s proficiency

Is scam? It is up to you to judge. As I told you, my paper was full of typos and grammar mistakes. Seemed like it was completed by not an English speaker, but by someone who just learns to use the language.

It was also sad that they have failed to meet the deadline and deliver the paper on time. I also did not have any chance to communicate with the writer, and it seemed like several different writers have been working on my paper.  So, is Essayroo reliable? I cannot say that this is a good service.

8. People talking are extremely mixed, while ones are praising Essayroo for saving their lives and voting them for the next President, the others really curse them with all possible words and phrases.

As for me, I gladly join the latter and would like to express my disappointment but I don’t want to use explicit phrases in this post. Children may be reading these Essayroo reviews, as well.
trustpilot reviews reviews

9. Pros and Cons

In total, what can I say about

• Great website design and user-friendly interface; it is also informative and easy to understand;
• Clear and extensive price policy – you can choose everything you want for your paper as long as you got the money.

• A slow support team that fails to provide effective consultation; I’m afraid that people might have a hard time waiting for their problems to be resolved with these slow guys;
• Paper quality is below average. It required several revisions done by different writers. They are also rather slow to deliver the product on time;
• It’s really expensive for real college assignments. In other words, if you are looking for better quality, be ready to pay a lot. 

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