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Customwritings Review

2.7 out of 5.0

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Customwritings Review


  • Good discount policy


  • Bad online reputation
  • Prices are above average
  • Mobile app only for iPhone users
  • Most of the writers are ESL
  • Slow customer support
  • False plagiarism reports
Owned by ONE Freelance Limited
Years in operation 16
Minimal price per page $10.00
Deadline 4 hours
Revision policy Yes
Refund policy Yes

Our Top Rated Essay Services

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4.9 out of 5.0





Hello there, today I would like to review one of the oldest custom writing services CustomWritings.com. Being on the market for over 13 years (and this is confirmed by my research), it is one of the most technologically advanced writing services on the market. But is it as good as it seems?

The website is simple and contains all information about the company and services they provide. They do have a calculator, samples and a free plagiarism checker.. Is CustomWritings a reliable service? - A good service would not use such dirty tricks!

CustomWritings main page

So, what do we know about this company?

  • The company is registered in Cyprus and their support offices are in Limassol;
  • The company is on the market since 2005 and a quick search shows that their domain was registered on Oct. 10th, 2005.
  • They clearly tell you that they hire writers from all over the world BUT if you want to have an ENL writer, then you just have to pay additionally, because ENLs have higher salary expectations.

But is CustomWritings scam? I cannot say for sure, but the quality of the paper will set things right.

CustomWritings contact information

CustomWritings information

Finally, they have a really good looking mobile app. Too bad it's for iPhone only.

CustomWritings mobile app

My final grade for the site user-friendliness will be 4 out of 5.

Customer support

CustomWritings customer support

Unfortunately, all writing services have their weak spots and this one is not the exception. Customer support is the Achilles heel for CustomWritings:

  • They offer 24/7 customer support neither in chats nor on the phone!
  • An average reply speed in messages is about 20-30 minutes, which can make your experience with CustomWritings a nightmare

Sorry guys, but you will be getting only 1 out of 5 for your support. Customers deserve better support.

I don't understand how people create positive Customwritings.com reviews! These guys cannot answer elementary questions about the company's registration date, the type of writers, and the conditions for activating the discount. I spent over an hour trying to find out at least something. And I'm sure the support agents chose this job because they had no other choice. Otherwise, I don't understand why they work so badly. I advise you to read this Customwritings review to understand why I am so disappointed.

My experience

My experience was not as good as I expected. I placed 7 orders with them and the average grade they delivered was a C. Given that I did not pick any extras, the value they deliver for such money is tremendous.

Most writers I got assigned were not native speakers, and they barely had a solid background in the required field of studies. The research was not done well, and some sources were either non-credible or outdated.

To summarize, the experience was not really good. Perhaps I do not understand something, but the writer made many strange and elementary mistakes difficult to explain. This behavior looks unprofessional, given how detailed the instructions I gave the expert were. Couldn't this person have taken five minutes more to clarify all the instructions? I don't know how to answer this question, so let's continue my Customwritings.com review. Get ready to find out more!

Order form

The order form is quite intuitive and allows you to place an order within a few minutes. Unlike most competitors, CustomWritings offers a very limited number of extras.

  • The advanced writer will cost you 25%. According to a description, this should be a good writer with high ratings in your field of studies. The company does not mention that it's a native speaker, so be ready for an ESL writer;
  • ENL writer will cost you 30%. I do not mind this extra for the following reason at least they are honest that for $10-15 per page you will have an ESL writer.

CustomWritings order form

I would not say that the order form is terrible. But some parameters could be more logical. In addition, some parameters were difficult to activate because they were non-clickable. Perhaps I was unlucky, and the company updated the servers at the time of my order. However, I've seen Custom Writings reviews chiding the company for a problematic website, so my complaints aren't subjective.

Discounts and pricing

The prices are not the lowest, but still can be called reasonable. Prices start at $10 per 1 page of a High School level and go up to $48 per page for an urgent PhD order.

What I really don't like about their pricing is that assignments on technical subjects cost 20$ more. None of the other services requires a higher price for specific orders. That's not fair!

The discount policy is quite clear the more you pay, the more you get off. Once you order for more than $500, you will get 5% off. >$1000 will be 10% off, and >$2000 will bring you to 15% off.

CustomWritings discount code

The pricing policy of the company does not seem bad to me. After all, the goal of any writing brand is to make money. But the procedure for obtaining lifetime discounts is slightly dishonest. As a rule, students order essays and research papers no more than once a month. Even five hundred dollars is a big amount to activate a 5% discount. I also doubt anyone would be motivated to spend $2K on assignments. However, letting this aspect remain in a neutral position because I want to continue my Custom Writings review. Get ready to hear more facts.


Revision policy is quite plain you have 7 days to send the paper for revision after approving your order. In case of choosing Progressive delivery or ordering dissertations, the revision deadline increases up to 21 days. Make sure not to change the instructions! You will have to pay additionally for such fixes.

Final quality

As I said before, the final quality was not good. The grades I received were lower than I expected. By choosing a regular writer you can expect to get a C. If you need something better, try to experiment with Advanced and ENL extras. Maybe, you will get a B, or even an A.

Again, I don't understand why company owners don't respond to negative Customwritings reviews. The company has problems, and owners should admit them. For example, I received a paper with typos and inaccuracies that the writer could have avoided. In general, I am extremely unhappy with the fact that writers are more like amateurs than paper experts.

Writer's proficiency

My regular writers were ESL. The writers definitely had no idea about what constitutes proper research, so I was very unpleased with their content. As for grammar, try to acquire a habit to be your own proofreader and editor or the papers from customwritings will bring you nothing but a C.

As I said before, writers are like amateurs, and companies will have to recognize this fact in the future. Does hiring experts require years of diligent research? My writer failed to capture even the basic details required for my paper. So I am disappointed and will hardly recommend this company to anyone.

People talking

I was not surprised to see so many negative CustomWritings reviews online. Even the most credible sites like SiteJabber and TrustPilot portray CustomWritings as something evil. I didn't take any CustomWritings reddit reviews seriously, and that was my mistake.

The online reputation on SiteJabber and TrustPilot is quite bad and my experience proves that people talking the right things.

It's also worth mentioning that the writers' site UvoCorp.com belongs to CustomWritings. You can check on their writers' actual wages there. It seems like they are pretty close to what CustomWritings stuff tells.

CustomWritings SiteJabber review

Loyalty program

Basically, their only loyalty bonuses are discounts. The more you place, the bigger are the discounts. I have not found any referral program or affiliate program information on their site.

Given the mediocre paper quality, these guys could offer students something better. For example, I would like bonuses for at least 2-3 referred friends. This company needs to motivate people to order at least something. A couple more years and the company will not be able to hide problems even thanks to frequent marketing campaigns.

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Is customwritings legit? You can request 3 free revisions within 7 days after paper delivery. As for me, it is quite a short time limit, as one free revision usually takes from two to three days.
Is customwritings scam? I cannot call this company scam, as all my papers were done. However, the quality was lower than I expected, and it was not worth the money.
Is customwritings safe? It seems so. At CustomWritings, you will find all the necessary guarantees and policies, so I find this service safe for students.
Is customwritings reliable? As I wrote above, I ordered 7 papers from them, but their quality was poor. I had a feeling that lazy students did my assignments due to bad content and non-credible sources.
Is customwritings a good service? Definitely not. The delivered paper deserved no more than C grades. So I had to make improves, proofread, and edit them on my own.

Comments (8)

emon_95 says:

at 2021-01-23 20:13:00


2.5 out of /5.0

writer didn't do the full job, the answers are missing ,supports, they helped a lot please, next time say that you can't answer the questions not in the last few hours you inform that you can't

moh.jarman says:

at 2021-05-15 16:30:00


2.6 out of /5.0

The paper has nothing to do with the request. The paper is talking about Europe ?????!! What this has to do with Energy Transmission from New jersey to Long Island ? Can you tell me

tyshhop3 says:

at 2021-05-10 23:28:00


2.6 out of /5.0

I got a C and because of this I am not doing great

lyonscolt says:

at 2021-06-05 00:01:00


3.0 out of /5.0

Would have liked to have seen that the text book was used for the essay in addition to the bible. I had to tailor this paper to include information from the class text book.

aneri144 says:

at 2021-06-21 20:12:00


2.7 out of /5.0

I had to explain the same thing repeatedly and I would get a paper with minimal revision. All this time spent with comments and everything from the professor was like in vain after a point. I had to approve the paper because it is due tomorrow and I can't explain the same repeatedly. Supports were helpful but so may time it felt like they are just sending some auto-fed message wihout even reading the expectations I can't recommend these guys to any of my friends. Sorry.

wingschan says:

at 2021-12-12 19:19:00


2.5 out of /5.0

The writer didn't follow the requirement of the paper, and keeps doing wrong after revision.

clazyc21 says:

at 2022-02-26 22:36:00


1.0 out of /5.0


michele.m.obrien says:

at 2022-04-04 19:16:00


2.0 out of /5.0

This was a hard paper to write I have to do I have to change a few things on my own because the writer did not fully understand what I needed. It is very hard to explain.

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2.5 out of 5.0