We don’t recommend this service
- User-Friendly website and cute design
- High prices
- Slow and inefficient support team
- Low-quality papers
- Expensive extra features
- Fake BestEssays reviews on the net
|Owned by||Universal Research Inc.|
|Years in operation||25|
|Minimal price per page||$19.30|
Our Top Rated Essay Services
Hello and welcome! Today I am going to review quite an ambiguous writing service, BestEssays.com. Being one of the oldest players on the market, BestEssays certainly requires my attention. But is it really so good that customers have been using it for years? Is Bestessays legit? Let's get a closer look at BestEssays review to find out the details.
The site is quite neat and user-friendly. Purple is not exactly my color, but let's just deal with it. Some pages are not working, though the pug is really nice. I found it difficult to find a Money-Back Guarantee and Revision policy. If the writing service tries to hide this information from their customers, it's a first sign that something is going wrong. However, the purpose of the Best Essays review is to reveal the truth, so they will not be able to hide anything.
The site has a comfy calculator and useful instructions on how to use the platform. On the good side, they also have samples of some information about the company and its background. On the bad side, the information seems to be fake. I did a small research on BestEssays and found out that their domain was registered in 2003, whereas they claim to have started their business in 1997.
I would have believed in this story if they hadn't mentioned that in 2000 they got the first 1000 customers registered in their system. So, BestEssays, maybe you can tell me how you managed to register your customers without having a site? In addition, they claim to have started working with Australian and UK writers in 1999. Are you joking with me? People did not do much online freelancing in 1999. "In 2004, online customer account was created at Bestessays.com site, and since that time all customers get an opportunity to track their orders online and communicate directly with their writers" - this is called a website, not "an online customer account".
Are you from the past century or what? It still does not answer my question on how you managed to acquire your customers online without having a site! And the last piece of BS I discovered is the origin of their site. BestEssays claims to have a support office in Reston, Virginia. They also claim to have 30 customer support agents, not saying about managers. The average support salary in Reston is $38k. https://www.glassdoor.co.uk/Salaries/reston-customer-service-manager-salary-SRCH_IL.0,6_IC1130404_KO7,31.htm?countryRedirect=true).
This means that BestEssays pay over $1 million to their support staff only. At the same time, they pay their writers $2 per page! Once again, BestEssays pays their writers 2 fucking bucks pers page! Their affiliated website for writers is essaywriters.net. Would you ever believe that they pay over $1 million to their support and only $2 per page to their writers? This is what modern slavery looks like, guys. To summarize, the site is okay and seems to be credible, but it literally lies about everything to you. 1 out of 5.
Is customer support at Bestessays.com reliable? It's just a piece of garbage. First of all, it is inevitable to mention that the company offers several ways to contact the representatives of the team. Use a phone number or email to discuss the issue that bothers you. Alternatively, there is an opportunity to talk to the support staff through online chat.
However, you should be attentive choosing one of the options, as none of them seem to be very effective. I decided to use the live chat, which seems to be the fastest way to discuss the problem, but their chat did not work at all! I was clicking their chat icon as a madman and nothing happened. Speaking about their $1 million support, the average reply speed to my message was 39 minutes!!! I sent my first message at 12:32 PM and they replied to me at 1:11 Believe it or not, but hundreds of BestEssays.com reviews can prove my words. Most users face the same problems and struggles as I did. Another 1 out of 5 from me. You guys are on your way to become TOP-1 worst service!
Despite my initial disgust with the service, I placed a 1-page paper under different credentials just to see the quality of their work. I do understand that I picked the cheapest option and paid $21.99 for 1 page within 10 days, but this should not be an excuse for delivering a complete gibberish to me.
Honestly, I could not understand what the writer was trying to do, but English is certainly not his/her first language. Screw that, the writer did not know the difference between Austria and Australia. Besides, the paper was filled with trivial typos and grammar mistakes. Just imagine that even the title of the essay was misspelled. How is it possible to write “desserts” instead of “deserts” in academic work?
To make a long story short, I asked for a full refund. How surprised I was when their "manager" was begging me for a second chance.
When I said NO, wanted to offer me a 50% refund. I told him that I will contact the bank and post the Bestessays review online, after which he started threatening me with contacting my school. Is Bestessays.com scam? Definitely, yes. I will never ever use their service. Their quality is not better than that pathetic customer service.
The order form is alright and intuitively simple. Step 1, you fill in the detailed information about the paper. Choose the type of your assignments, academic level, urgency, number of pages, and other specifications that may influence the final result. Step 2, you will need to pick the academic level and extras.
But wait for a second, it's not over yet! They offer you a full bunch of additional features "to improve your experience". Let's review them one by one.
- TOP 10 writer will cost you another $11 per page. Just imagine, even if they pick you a Ph.D. writer, you can make it even better by choosing TOP 10. Lol, you fucking pay $2 per page, what TOP 10 and Ph.D. writers are you talking about? Shame, shame, shame!
- VIP support for $9.99. Of course, having US support is a costly enterprise, pay 10 bucks more to get the ultimate customer support experience;
- Proofreading by an editor is another $5.5++. Master and Ph.D. writers cannot edit their own papers, right? *sarcasm*
- Plagiarism report starts from $4.4 and may go up to infinity. Like a good condom, the BestEssays.com plagiarism report protects you in the most private situations. Stay safe, my dear friend! (please don't buy this garbage for God's sake)
VIP Package service will be another $15.89 or more. This bundle includes VIP support and TOP 10 writer. Now I am really confused; UK writer will be another 10% on top of your order price. Be the elite customer, order papers written in cockney! *sarcasm* I assume their British writers work for 2 pounds, not dollars, per page
Discounts and pricing
BestEssays have a clear discount policy. It was mentioned in one Best Essay review that you can get a 15% discount if you place your first order. However, if you sign up for their promotions, they will give you 17% off. Pretty good, isn't it? But let's look at their pricing.
BestEssays.com prices are high! Like I really mean it. They start from $21.99 for the paper done within 10 days. The prices go up to $61 per page delivered within 3 hours. And this is what they call "affordable" prices.
I think that this price discussion is useless here because their pricing does not correlate with their writers' wages. Basically, you don't know what you will be paying for.
They do not post Revision Policy on a website, so I had to contact their support for clarification. BestEssays give you 14 days to send the paper for revision if it's a regular paper and 30 days if it's a dissertation. The paper I received could not be revised, it needed to be re-written by someone proficient. Therefore, the Revision Policy will be your enemy in problematic situations.
The bad, the worse, the worst. I don't know if they hire all writers for $2 per page or it was one of their bad writers who complained about low salary (but the fact that they value even the worst writer's work at $2 per page casts a shadow on BestEssays as a trustworthy employee).
As I said before, the quality I received was not nearly close to what I was looking for. Even though it was claimed on the website that they hired only Master's and Ph.D.-level writers, the one working on my paper definitely lacked academic background, knowledge, and experience. Moreover, it seemed that he had no idea of English grammar and punctuation.
Well, if you want to be dead sure about the quality of your paper, you can pay an extra $2 per page to use a top 10 writer feature. What does it mean? Haven’t you mentioned that ALL the assignments are accomplished by MA and Ph.D. writers? What should I pay for? Staying away from their writers will definitely be your win-win strategy.
If you thought that I am not fair about the company support and writers, check the Best Essay reviews yourself. Don't trust fake reviewing services:
THESE ARE ALL SCAMMY REVIEWING SERVICES! Just do a small research and go through credible sites like SiteJabber and IHateWritingEssays. BestEssays has around 50% negative feedbacks on SiteJabber.
|Is bestessays.com legit?||The site looks reliable until you dig deeper into its history and discover a ton of lies. They provide fake data and pay pennies to their writer, which looks more like slavery.|
|Is bestessays.com scam?||I described above the problems with getting a refund and threats that I heard from the support agent. This is definitely a scam writing company, so please, guys, stay away from them.|
|Is bestessays.com reliable?||Definitely not. The Eglish was awful, and my writer even did not know the difference between Austria and Australia. It seems their "experts" have no academic background.|
|Is bestessays.com safe?||Having turned to support agents, I discovered that customers had 10 days for requesting free revisions, and 30 days in case of ordering a dissertation. But it's strange that they try to hide this information.|
|What is bestessays.com rating?||I pay attention only to credible platforms such as SiteJabber and IHateWritingEssays, and the BestEssays's ratings are low there. 50% of feedback was negative, which is the red flag to stay away from them.|
at 2021-01-23 17:43:00
I do not think it is worth the money. i had to have my paper several times and it still wasnt right in the end. I still have to go through it and re write the quotes from the book and cite correctly.
at 2021-03-21 19:49:00
the writer wrote from different references and he didnt follow the instruction that i gave him
at 2021-05-10 23:35:00
i didnt enjoy at all my paper was late and did not recieve it on time why am i paying extra money then to get my paper done earlier!!!!!!!! SO UNPROFESSIONAL
at 2021-06-14 17:41:00
zero support, support agents are never listen what are you saying, they just worried about their money not about your work. it was the worse experience, ever I had. never ever again want to work with them. Failed first assignment and gave them second chance messed up my work. the worse people ever.
at 2021-12-23 20:29:00
First product sent back was late and was only half finished
at 2022-02-12 18:21:00
Horrible service no support service to help with problems, hard to communicate with as they either don't understand what you are trying to communicate to them or else they feign a lack of understanding. If material required is not accessible to them rather than telling to you the truth they will formulate a paper on their terms totally disregarding your clear instructions. and then when made aware of will neither do anything to repair the issue or refund you. Totally horrible service!!! Don't use them!!! You've been warned!!!
at 2022-03-11 22:40:00
Literally wrote me a paper on the wrong topic.