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BestEssays Review

2.6 out of 5.0

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BestEssays Review


  • User-Friendly website and cute design


  • High prices
  • Slow and inefficient support team
  • Low-quality papers
  • Expensive extra features
  • Fake BestEssays reviews on the net
Owned by Universal Research Inc.
Years in operation 25
Minimal price per page $19.30
Deadline 3 hours
Revision policy Yes
Refund policy Yes

Our Top Rated Essay Services

Best service


4.9 out of 5.0





Hello and welcome! Today I am going to review quite an ambiguous writing service, BestEssays.com. Being one of the oldest players on the market, BestEssays certainly requires my attention. But is it really so good that customers have been using it for years? Is Bestessays legit? Let's get a closer look at BestEssays review to find out the details.

Bestessays main page

The site is quite neat and user-friendly. Purple is not exactly my color, but let's just deal with it. Some pages are not working, though the pug is really nice. I found it difficult to find a Money-Back Guarantee and Revision policy. If the writing service tries to hide this information from their customers, it's a first sign that something is going wrong. However, the purpose of the Best Essays review is to reveal the truth, so they will not be able to hide anything.

Bestessays how it works

The website offers a user-friendly calculator and clear instructions for navigating the platform. However, while they provide some company background information, it appears to be fabricated. Upon conducting research, I discovered that BestEssays claims to have been in business since 1997, despite their domain being registered in 2003. Additionally, they assert that they registered their first 1000 customers in 2000, but how could this be possible without an operational website? They also claim to have started collaborating with UK and Australian writers in 1999, which seems unlikely given the limited availability of online freelancing. Finally, they refer to their website's creation in 2004 as establishing an "online customer account," which is misleading. As you can see, my Bestessays review will be more than detailed.

Are you from the past century or what? It still does not answer my question on how you managed to acquire your customers online without having a site!

Bestessays website

Bestessays history


And the last piece of BS I discovered is the origin of their site. BestEssays claims to have a support office in Reston, Virginia. They also claim to have 30 customer support agents, not saying about managers. The average support salary in Reston is $38k. https://www.glassdoor.co.uk/Salaries/reston-customer-service-manager-salary-SRCH_IL.0,6_IC1130404_KO7,31.htm?countryRedirect=true).

Bestessay Sitejabber review

This means that BestEssays pay over $1 million to their support staff only. At the same time, they pay their writers $2 per page! Once again, BestEssays pays their writers 2 fucking bucks pers page! Their affiliated website for writers is essaywriters.net. Would you ever believe that they pay over $1 million to their support and only $2 per page to their writers? This is what modern slavery looks like, guys. To summarize, the site is okay and seems to be credible, but it literally lies about everything to you. 1 out of 5.

Best Essays Review: Client Help

Is customer support at Bestessays.com reliable? It's just a piece of garbage. First of all, it is inevitable to mention that the company offers several ways to contact the representatives of the team. Use a phone number or email to discuss the issue that bothers you. Alternatively, there is an opportunity to talk to the support staff through online chat.

I am very dissatisfied with the support agents. They answered me for ages. I've been trying to get refund information if something goes wrong. The thing is that their website is not very intuitive when it comes to legit information. That is why I thought support agents would give me a link so I could consider all the details before placing an order. But dozens of negative Bestessays reviews turned out to be true. These guys live in a parallel reality and are in no hurry to respond to newcomers. In the same way, Zeus answered the Greek prayers!

Bestessay customer support

Believe it or not, but hundreds of BestEssays.com reviews can prove my words. Most users face the same problems and struggles as I did. Another 1 out of 5 from me. You guys are on your way to become TOP-1 worst service!

My Paper Experience

Despite my initial disgust with the service, I placed a 1-page paper under different credentials just to see the quality of their work. I do understand that I picked the cheapest option and paid $21.99 for 1 page within 10 days, but this should not be an excuse for delivering a complete gibberish to me.

Honestly, I could not understand what the writer was trying to do, but English is certainly not his/her first language. Screw that, the writer did not know the difference between Austria and Australia. Besides, the paper was filled with trivial typos and grammar mistakes. Just imagine that even the title of the essay was misspelled. How is it possible to write “desserts” instead of “deserts” in academic work?

To make a long story short, I asked for a full refund. How surprised I was when their "manager" was begging me for a second chance.

When I said NO, wanted to offer me a 50% refund. I told him that I will contact the bank and post the Bestessays review online, after which he started threatening me with contacting my school. Is Bestessays.com scam? Definitely, yes. I will never ever use their service. Their quality is not better than that pathetic customer service.

However, I would like to see how they communicate with my professor. Since I didn't provide them with any information, it would take forever to search the databases for my first and last name. Surely you already understand the tone of my Bestessays.com review, but I want to continue. The main reason is to show you what a terrible writing service you should avoid.

Bestessays.com Review: Submission Interface

The order form is alright and intuitively simple. Step 1, you fill in the detailed information about the paper. Choose the type of your assignments, academic level, urgency, number of pages, and other specifications that may influence the final result.

Bestessays order form step 1

Step 2, you will need to pick the academic level and extras. 

Bestessays order form step 2

VIP Package service will be another $16.21 or more. This bundle includes VIP support and TOP 10 writer. Now I am really confused; UK writer will be another 10% on top of your order price. Be the elite customer, order papers written in cockney! *sarcasm* I assume their British writers work for 2 pounds, not dollars, per page

Bestessays order additional features

Discounts and Prices

BestEssays have a clear discount policy. It was mentioned in one Best Essay review that you can get a 15% discount if you place your first order. However, if you sign up for their promotions, they will give you 17% off. Pretty good, isn't it? But let's look at their pricing.

I think that the pricing policy of the company is rather unreasonable. After reading Bestessays.com reviews, I have found that their competitors offer prices at least twice as affordable as bonuses and loyalty programs for returning customers. It isn't very pleasant to find out that I have been paying more than I need to for their services. 

As a customer, it is important to feel valued and to know that you are receiving the best value for your money. In light of this, I will explore other options offering more reasonable prices and incentives for long-term customers. I think that this price discussion is useless here because their pricing does not correlate with their writers' wages. Basically, you don't know what you will be paying for.

Bestessays pricing


They do not post Revision Policy on a website, so I had to contact their support for clarification. BestEssays give you 14 days to send the paper for revision if it's a regular paper and 30 days if it's a dissertation. The paper I received could not be revised, it needed to be re-written by someone proficient. Therefore, the Revision Policy will be your enemy in problematic situations.

Final Quality

I am highly disappointed with the final paper I received from the writing service I booked for my assignment. The quality of the paper was below my expectations, and the service was unable to meet even the most elementary instructions. I had high hopes for this service, as their website advertised top-notch quality writing, but they let me down completely.

The final paper was riddled with grammatical errors, and the structure was disorganized. Furthermore, the paper did not follow the instructions, and the content was inadequate. It was clear that the writer had not put in any effort to understand the assignment's requirements. That is why my Bestessay review will not be positive.

As a student, wasting both time and money on a service that does not deliver what it promises is frustrating. I would not recommend this service to students, as it is not worth the risk. So read my Best Essays review to the end and draw your conclusions!

Bestessays Review: Author's Competence

As I said before, the quality I received was not nearly close to what I was looking for. Even though it was claimed on the website that they hired only Master's and Ph.D.-level writers, the one working on my paper definitely lacked academic background, knowledge, and experience. Moreover, it seemed that he had no idea of English grammar and punctuation.

Well, if you want to be dead sure about the quality of your paper, you can pay an extra $2 per page to use a top 10 writer feature. What does it mean? Haven’t you mentioned that ALL the assignments are accomplished by MA and Ph.D. writers? What should I pay for? Staying away from their writers will definitely be your win-win strategy.

Web Reputation

If you thought that I am not fair about the company support and writers, check the Best Essay reviews yourself. Don't trust fake reviewing services:






THESE ARE ALL SCAMMY REVIEWING SERVICES! Just do a small research and go through credible sites like SiteJabber and IHateWritingEssays. BestEssays has around 50% negative feedbacks on SiteJabber.

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Is bestessays.com legit? The site looks reliable until you dig deeper into its history and discover a ton of lies. They provide fake data and pay pennies to their writer, which looks more like slavery.
Is bestessays.com scam? I described above the problems with getting a refund and threats that I heard from the support agent. This is definitely a scam writing company, so please, guys, stay away from them.
Is bestessays.com reliable? Definitely not. The Eglish was awful, and my writer even did not know the difference between Austria and Australia. It seems their "experts" have no academic background.
Is bestessays.com safe? Having turned to support agents, I discovered that customers had 10 days for requesting free revisions, and 30 days in case of ordering a dissertation. But it's strange that they try to hide this information.
What is bestessays.com rating? I pay attention only to credible platforms such as SiteJabber and IHateWritingEssays, and the BestEssays's ratings are low there. 50% of feedback was negative, which is the red flag to stay away from them.

Comments (9)

audreyjeffrey88 says:

at 2021-01-23 17:43:00


2.7 out of /5.0

I do not think it is worth the money. i had to have my paper several times and it still wasnt right in the end. I still have to go through it and re write the quotes from the book and cite correctly.

tito_tam says:

at 2021-03-21 19:49:00


2.3 out of /5.0

the writer wrote from different references and he didnt follow the instruction that i gave him

marokutchi says:

at 2021-05-10 23:35:00


2.4 out of /5.0

i didnt enjoy at all my paper was late and did not recieve it on time why am i paying extra money then to get my paper done earlier!!!!!!!! SO UNPROFESSIONAL

n.mostaghel2317 says:

at 2021-06-14 17:41:00


2.6 out of /5.0

zero support, support agents are never listen what are you saying, they just worried about their money not about your work. it was the worse experience, ever I had. never ever again want to work with them. Failed first assignment and gave them second chance messed up my work. the worse people ever.

evanjayjohnson says:

at 2021-12-23 20:29:00


2.0 out of /5.0

First product sent back was late and was only half finished

7seveneddie7 says:

at 2022-02-12 18:21:00


2.8 out of /5.0

Horrible service no support service to help with problems, hard to communicate with as they either don't understand what you are trying to communicate to them or else they feign a lack of understanding. If material required is not accessible to them rather than telling to you the truth they will formulate a paper on their terms totally disregarding your clear instructions. and then when made aware of will neither do anything to repair the issue or refund you. Totally horrible service!!! Don't use them!!! You've been warned!!!

miahka says:

at 2022-03-11 22:40:00


1.0 out of /5.0

Literally wrote me a paper on the wrong topic.

qoqnos555 says:

at 2023-08-12 20:05:00


0.5 out of /5.0

could not be worse. I was a regular and always had my papers here but after this I will never come back. This paper passed due and they keep promising me the next revision will fix it and it got worse and worse they changed writer and paper is poorly in short time done and it is even one page short from what I have paid originally. After all those time they killed they cheat me on a page of paper.

melissa.la says:

at 2023-08-22 03:59:00


0.5 out of /5.0

I received an F on this paper! it was all taken from wikipedia. This plagiarism report is wrong! and this service is horrendous!

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2.5 out of 5.0