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Service with a negative reputation
- Updated: March 15, 2023
- Based on 7 reviews
- Author: Will Martins
We don’t recommend this service
- Quite affordable prices and cheap extras
- Great discount policy
- Friendly and helpful support team
- Unlimited revisions within ten days after approval
- Doubtful user-friendliness of the website in general
- Mediocre level of writing
- Order form may lag and may require resubmission of your details
- You should order extras and spend more if you want an above-average paper
|Owned by||Dragonet LLC|
|Years in operation||7|
|Minimal price per page||$9.00|
Our Top Rated Essay Services
Another day another review. Today we've got an ExtraEssay review. It is a company that has both strong sides and some weaknesses that may scare potential clients away. I mean, it's definitely not the worst paper writing company you can find online, but it's not the best one either. Let me explain it in detail in a comprehensive Extra Essay review.
Is Extraessay legit? It is said in the FAQ that their service if legal and it is not prohibited using it. The company offers papers for money and tries to assure us that using their services is absolutely safe.
Extraessay.com is an online academic writing service that claims to provide top-notch academic papers to students. However, my experience with this service has been anything but satisfactory. I am writing this comment to warn other students to think twice before using this service. Let's start this Extraessay review, and I will tell you a lot of important facts.
The support team
It was specified in one ExtraEssay review that the company offered a fast-to-respond and helpful support team. But the support team at Extraessay.com is one of the most unprofessional and unhelpful I have ever encountered. They are rude and unresponsive to customer complaints. Whenever I had an issue with my order, I had to wait for hours for their response. In addition, their tone was condescending and unhelpful, which only added to my frustration. By the way, I have seen a lot of Extraessay reviews, and people are also unhappy with this company.
As you can see, I was wondering about the company's discount policy. Mary did not only reply to my question but also made a screenshot for me illustrating the policy. Additionally, it is inevitable to note that she was really friendly. Even taking into account that the speed of answer could have been better (and faster), the overall responsiveness and willingness to help shown by Mary was quite admirable. I'd rate my experience with the Support Team as 4 out of 5.
After a pleasant conversation with the Support Team representative, I decided to order a 2-page essay on Religious Studies with a relatively short deadline. It was mentioned in many ExtraEssay reviews that the online calculator offered on the main page was quite accurate, so every customer had a chance to estimate the approximate cost of the assignment before placing an order. A standard 2-page college-level essay delivered in 3 days cost me $36.72. The hardest was to submit the order because, as you can see on the screenshot below, the order form was processing the data for too long.
My experience with this service was nothing short of a nightmare. I had to wait over 75 hours to receive my paper, which was not even close to meeting my expectations. The paper was poorly written and contained numerous errors, which made it clear that the writer had no idea what they were doing. Moreover, the paper was not formatted properly, so I had to spend hours fixing it before submitting it to my professor. So, is Extraessay legit? I believe this is a rhetorical question.
The order form on Extraessay.com is confusing and poorly designed. It is not user-friendly, and it took me a long time to figure out how to place my order. Furthermore, the website is not very informative and does not provide enough information about the services offered by the company. This situation made me hesitant to use their services in the first place. But I will continue my Extra Essay review so you can find out the truth.
It will not be complicated to succeed with the process, even if you have never done it before. Keep in mind that your main task is to follow the instructions and provide the writer with as many details on the project as possible.
At the same time, I didn't like the fact that these guys don't offer their work on urgent deadlines. Their minimum deadline is 24 hours. You can still choose a shorter deadline but the company does not guarantee they would manage to complete your order within it.
Discounts and pricing
Remember I told you that you won't find any information about the discounts offered by these guys? I don't really like that they keep their discount policy a secret; but, I like that the Support Team shared this info with me. In short, you can have a 10% Extraessay discount code for your first order and you can accumulate a discount percentage with each order you make consequently.
With your 25th order, it is promised that these guys will give you a 15% discount, which is not bad, right? Moreover, their prices are quite affordable. Check the screenshot above, where the prices are illustrated. As you can see, depending on the deadline and academic level, you can find different prices for almost all budgets.
Additionally, you can order an Advanced Writer (+25% of order's price), copies of the sources for $10 and even additional proofreading performed by an experienced editor, which costs an additional 15% of the order's price.
It's good that these guys provide such services but I've got an issue with the "additional editing" service. I thought a client did not need to order additional editing for the paper to be proofread. It's the writer's job, right?
ExtraEssay provides revisions within 10 days after the order's approval. And it claims to offer unlimited revisions to its customers. However, this was not the case for me. I requested several revisions, but they were not done to my satisfaction. The writer seemed to ignore my instructions and did not make the necessary changes to the paper. This situation left me with a poorly written paper that I could not submit to my professor.
Unfortunately, I was not given an opportunity to select a writer, so I had to accept the one they assigned. However, according to numerous Extra Essay reviews, the company claimed to hire only experienced and qualified writers to work on customers’ orders.
The writer assigned to my paper was not proficient in the subject matter. He (or she) made numerous mistakes in their writing, which made it clear that they did not have a strong grasp of the topic. It was disappointing, as I had paid a significant amount for this service and expected to receive a high-quality paper.
Sitejabber does not have any negative reviews about the service. Then, I decided to check Extraessay Reddit reviews and found just one video where the lady thanks to a company for her literature assignment. So I am not the only one who has had a negative experience with Extraessay.com. I have read several other reviews online, which all echo my sentiments.
Many customers have complained about the poor quality of the papers, the unresponsive customer support, and the unprofessional writers. I have seen quite a few mixed and even negative Extra Essay reviews. This fact makes me wonder why this company is still in business, given the number of negative reviews it has received.
It's only the discount policy that is somehow associated with the loyalty program. I did not find any referral program or some special offers for old and returning clients. Anyway, having higher discounts with more ordered papers is also a good method of stimulating buyers' loyalty.
|Is extraessay.com legit?||ExtraEssay is ready to polish papers for free and provide 10 days for requesting free revisions. I had to ask for it two times, but it really helped to improved my paper.|
|Is extraessay.com scam?||Fortunately not, its writer did my paper, and the content was quite good. However, I requested several free revisions to make it perfect and remove mistakes.|
|Is extraessay.com reliable?||If you have time and your order is not urgent, this service can be a good option. My paper contained mistakes and some typos, so I asked to edit it.|
|Is extraessay.com trustworthy?||I tried to find it out and noticed a suspicious thing. There were no negative reviews at all! I think they just delete negative ones because my paper was not so perfect for praising them.|
at 2021-01-24 19:40:00
3.5 out of /5.0
Didn't use support agents but everything else was great!
at 2021-03-18 22:02:00
3.8 out of /5.0
Support agents don't understand when communicating with them Not likely to recommend
at 2021-03-26 15:41:00
3.7 out of /5.0
Not at all I only received the final draft without my input i was not really satisfied with the outcome. i was expecting something much superior base on the amount that i paid.
at 2021-05-19 23:04:00
3.6 out of /5.0
The paper had to be sent back for multiple reviews... The paper is not of the quality that i expected
at 2022-01-11 18:04:00
0.5 out of /5.0
Horrible service and final paper yet seems pretty bad and repetitive
at 2022-02-20 19:16:00
2.0 out of /5.0
i paid for a PRO Writer, yet it had so much grammatical mistakes and it was written with very poor language!!!
at 2022-03-29 12:07:00
2.4 out of /5.0
The second paper sent to me was significantly better than the first. It still had some issues, but I can deal with it.