Service with a negative reputation

Paperial Review

2.3 out of 5.0

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Short overview

Paperial Review

Pros

  • Free revisions
  • Secure connection

Cons

  • A confusing AI bot
  • Poor quality of writing
  • Horrible customer care
  • Lack of writers
Owned by I3 Technology Ltd
Years in operation 3
Minimal price per page $9.99
Deadline 3 hours
Revision policy Yes
Refund policy Yes

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Site overview

If you're a student, you may find Paperial, looking for an online service that helps cope with academic papers online. This service has an enticing and professionally-made website. Therefore, the question, "Is Paperial legit?" doesn't appear in students' minds when they reach the website for the first time. According to the information provided on the site, students can get professional help with no hassle. Let's dig into the platform to discover if it's true.

The writing website is owned and operated by a company from Bulgaria. However, it's hard to find this information because the live chat icon overlays it. Also, they have a bidding system so that students can pick the best writers. Unfortunately, the prices are not fixed.

Customer support

If you don't want to expect an email for hours, you can hit the live chat button to communicate with their managers. However, it won't save you time. Their agents tend to ask a ton of questions and transfer clients to other agents. Unfortunately, their managers cannot read the chat history, so that students need to answer the same questions again. In my case, after being transferred to another agent for the third time, the manager stopped responding. I didn't read about this issue in other Paperial.com reviews.

My experience

I wouldn't state in my Paperial review that the overall experience was awesome. Vice versa, I faced a lot of problems from the very beginning. I couldn't place an order because they use a weird bot instead of a simple form. Also, I couldn't monitor the progress and received a low grade.

Order form

There is no option to send all the details on their email or share them in live chat. If you want to get your assignment done, you have to use the smart bot that does not answer any questions. The AI assistant considered that the greeting is my essay's topic. It's the worst chatbot in the world! Also, it brings no ability to update provided information, so if you share incorrect instructions, you will be required to refresh it and specify all the details again.

Nevertheless, if you succeed in placing a new order using this assistant, you will be redirected to the user's dashboard. It offers the ability to chat with writers to choose the best before releasing payment.

Discounts and pricing

Since their writers set prices, rates can be different. I asked their experts to compose a four-page descriptive essay within three days. Unfortunately, only three writers shared their bids. The prices ranged from $82 to $124.50. I tried to negotiate with their experts. However, they informed me that the prices are defined by the system and cannot be changed.

Revisions

It's vital to highlight in my Paperial.com review that these guys provide free revisions upon a request. But, it can take from 3 to 5 days to get your paper edited.

Final quality

When I received my descriptive essay on the topic "What Role Does the Computer Play in My Life?" I submitted it without double-checking. Unfortunately, the quality of the paper I received was awful due to a large number of misspelled words, grammar errors, overused words, and run-on sentences.

Writer's proficiency

I've picked the writer who offered the lowest bid. Apparently, he is the worst expert on their team who has poor writing skills. Also, I suspected that the writer I picked wasn't a native speaker because he was online at night only. I assume he lives in a different time zone.

People talking

Exploring reviews on Paperial.com, I discovered that many students are not satisfied with their writers' proficiency. Also, they had trouble trying to get help from their agents on the site.

Loyalty program

These guys have a bonus program so that students can earn virtual points. But, unfortunately, they provide no details about the loyalty program.

FAQs

Is Paperial scam? The service does not seem to be a scam because they send assignments on time. However, according to Paperial reviews, you won't be able to boost your grades because of the low quality of papers.
Is Paperial legit? The company is legit because it is owned and operated by the 3 Technology Ltd company located in Bulgaria.
Is Paperial trustworthy? These guys state they have a bidding system. However, the prices are set by the system. Also, it's impossible to order a paper for $9.99.
Is Paperial a good service? Unfortunately, I wasn't satisfied with the quality of papers they delivered. I also wasn't able to find Paperial Reddit reviews submitted by satisfied students.

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Rating:

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Rating:
2.5 out of 5.0