Paperslead Review

Site overview

Now, it’s time to come up with a fresh PapersLead review. The first thing you do when choosing an online writing solution for your academic assignment is visiting the websites of different services. When it comes to exploring the PapersLead site, you are likely to become extremely disappointed.

I was amazed by the company’s outdated website - it seemed to me it was created a decade ago! All the logs, fonts, menus, and descriptions looked as they were designed in the early 2000th. If you prefer using modern solutions with a polished interface, just forget about it! PapersLead doesn’t take care of the usability of its website.

Before I started looking for PapersLead reviews on independent websites, I decided to explore the info available on the company’s site. Are their papers good? Can the service meet your writing requirements? It might be good to take a look at the samples of different academic papers written by the company’s professionals.

Although the PaperLead’s site contained dozens of links to writing samples, none of them were working. If you click the corresponding buttons, you will find out that all of them are just empty. All this made me doubt PapersLead was a modern and reliable solution.

It is also worth mentioning that all the menus and data available on the site were in a total mess. Different logos, input boxes, and images were located in a chaotic manner and made me feel completely confused. The company’s site provided the worst possible impression.

Customer support

The only feature that worked well on this service was customer support. I communicated with Joseph, who answered all my questions in a fast and friendly manner. Moreover, he gave me decent answers to some tricky questions. For example, I asked whether all the company’s writers were native speakers. Unfortunately, not all of them were.

My experience

If you look for paperslead.com reviews, you will notice that many of them are too controversial. Therefore, I decided to give a company a chance to complete my essay on History. The paperslead.com review below represents my unique experience of using the service.

I ordered a paper with a 24 hours deadline. I was unpleasantly surprised not to receive it on time. I contacted the support team, and they promised to deliver my essay within 12 hours. However, I didn’t get my assignment done even in 12 hours! Well, this was absolutely unprofessional. I started to ask for a refund but they refused to give me my money back. Finally, after two days of communication, I got my paper done. It was of average quality, far from being perfect. After all, the company made me feel nervous and failed to meet its commitments.

Order form

Surprisingly, the company’s registration form was not working. I tried to create an account several times but failed. That’s all because of their outdated site, I guess. Consequently, I couldn’t place an order on the PapersLead website (this feature wasn’t available without registration). The support manager received all my requirements and other order details. As a result, I spend more time placing the order than usual.

Discounts and pricing

The prices for using the service were average. Traditionally, an essay with a more urgent deadline was more expensive.

PapersLead also offered some discounts for customers who subscribe to the company’s newsletter, send short video testimonials, or like it on Facebook. Bulk orders also allowed receiving the most budget-friendly prices for your academic assignments.

Revisions

The company’s revision policy looked fair. Here is the PapersLead revision timeline for each revision requested by a client:

• For 1st revision, a minimum time of 24 hours.
• For 2nd revision, a minimum time of 48 hours.
• For 3rd and subsequent revisions, a minimum time of 72 hours.

Final quality

The final quality of this academic writing service is below average. They delivered a good paper but failed to meet the deadline.

Writer’s proficiency

My paper on History was created by a skilled writer. All my requirements were met, but there were some mistakes and typos. Moreover, the essay was done two days late.

People talking

The good news is that there are tons of reviews for PapersLead on independent websites, like SiteJabber and TrustPilot. However, nearly 20% of the customers were not satisfied with their quality of papers. Most of the users received their essays late, while some of the academic assignments were poorly written.

Loyalty program

PapersLead has an advanced loyalty program. Your discount depends on the number of orders you place on the company’s website. However, to get a pleasant 15% discount, you need to place over 255 orders! This is hardly possible for a common student.

Moreover, the company offers special gifts and presents for its loyal customers. Each time you place an order, you get a particular number of points. However, the details about the exact numbers are not available on the company’s site. If you place orders regularly, you can collect points and get presents from PapersLead. However, it seems to me, you need to place hundreds of orders to get any gift from the company.

Not to mention, most of the PapersLead presents were outdated gadgets and devices. For example, the Nokia Lumia 1520 that required collecting one of the highest numbers of points, became available on the market in 2013. Do you really need an 8-year old smartphone? I guess no.