1. Site overview
Searching for a new writing service to test, I came across ProfEssays.com. Honestly, I did not like their website, as it looked so old, like “Hi, it is 2010.” Moreover, there are technical problems, for example, the lack of a price calculator.
After the quick exploring of the website, I decided to check the section “Samples.” It also works badly, as there are empty spaces without paper examples (you can see it in the picture). However, I found a list of subjects at the end of the page, with essay samples on them.
Such an awful website made me doubt the company’s reliability, but this did not stop me from placing an order. So keep reading my ProfEssays.com review to find out whether this service is worth your money or not.
2. Customer support
Like most writing companies, ProfEssays promises 24/7 support service, but the reality is the opposite. Having opened an online chat to clarify some issues, I had to wait 20 minutes for a “reply” from a bot that demanded to indicate an email and a name to get a support agent. But even after providing personal information, I did not receive any response.
Other ways to contact online support are to make a call or to send a “support ticket.” But as for the last one, you have to fill in the huge form with detailed personal information!
3. My experience
The main question that I was interested in placing an order “Is ProfEssays scam?” Fortunately not. I got my essay on Sociology before the deadline, but as for the quality, I expected something better.
After reading the paper, the category of writer “Banned” stopped surprising me. How could my expert deliver an essay with those typos and punctuation errors?
The next shocking thing was a weak paper structure, with an awful thesis and unstructured paragraphs.
4. Order form
There is nothing complicated in the ordering process, and it includes three parts: project details, personal information, and payment method. It is a bit unusual when you choose a deadline, you have to indicate your time zone.
As for other features that I had seen for the first time, there was the writer category “Banned” and the need to provide the residence address. Are they going to send my essay by mail? It is a really strange service.
By the way, this company promises an outline, title page, plagiarism report, and a bibliography page for free.
5. Discounts and pricing
As I wrote earlier in my ProfEssays review, there is no price calculator due to the technical problems. So the only way to find out the cost of a paper is to fill in an order form.
The price depends on the deadline, academic level, and type of paper. I discovered that prices per page of an essay with a 14-day deadline started from:
- High school – $16.95
- College/University Freshman – $18.95
- College/University Sophomore – $19.95
- College/University Junior – $20.95
- College/University Senior – $21.95
- Graduate School – $23.95
- Doctoral program – $25.95
- Professional (any industry) – $23.95
Moreover, it was the lowest pricing policy for writing help! For example, if you order a capstone project, then prices rise by three dollars.
As for discounts, they offer only 15% off for the first order.
After 30 minutes of searching for a revision policy, I finally managed to find it. They offer a 21-day limit for requesting an unlimited number of free revisions. In case of large orders, it can be extended to 40 days at the company’s discretion.
But if you miss the revision period, then the company will provide an updated paper for a determined fee.
7. Final quality
The final quality was lower than I expected. Submitting this paper to a professor, I would get a C for it. So, is ProfEssays reliable? No, and in my ProfEssays.com review, I recommend staying away from this service.
8. Writer’s proficiency
I consider that my writer was a lazy person who decided to ignore the step of proofreading and correcting typos in the paper. And at the same time, the weak points of paper structure demonstrate his poor writing skills.
9. People talking
Having seen this company for the first time, I was wondering, “Is ProfEssays legit?” There are testimonials on the website that can be counted on one hand (besides, in general, they are fake). So I started searching for reviews on ProfEssays.com and was disappointed.
The trusted and favorite student platforms Trustpilot and SiteJabber were empty, and I did not find any ProfEssays reviews on Reddit.
10. Loyalty program
The company has a loyalty program that is based on the amount of money a client has spent. Unfortunately, they are not very generous.
Having spent more than $500, a customer receives a 5% discount on future orders. In case you spent $1000, you get 7% off and a 10% discount for the sum of more than $2000.
11. Pros and Cons
- Free plagiarism report
- Low-quality essay
- High prices
- Awful support service
- No ProfEssays.com reviews on Trustpilot and SiteJabber