Service with a negative reputation
- Updated: June 30, 2021
- Based on 3 reviews
- Author: Will Martins
- Active support team
- Easy to navigate website
- Low paper quality
- No discounts
- One free revision
Years in operation
Minimal price per page
Top rated services
This time, I found and decided to try SmartWritingService, which attracted me with its simple design and user-friendly website. The main page is not overloaded with information and contains everything you may need to know to place an order.
Here you can find their features, testimonials from Trustpilot, the price calculator, and the frequently asked questions. Having scrolled the page, I saw the section "Our writers" and decided to check it.
Like all writing companies, they promise professional assistance with a paper by a real expert in a required field. Do they keep their promises? Is SmartWritingService legit? You will find out in this SmartWritingService review.
After a short examination of the website, I had some issues and decided to clarify them via live chat. The customers give positive feedback about the support team in their SmartWritingService reviews, and I totally agree with them.
The custom assistance is available at any time of the day, and the support agents are polite and helpful, answering within a minute. It was a pleasure to chat with them.
But the disappointing thing is the working hours from Monday 00:00 AM to Saturday 08:00 PM.
What about Sunday? From my point of view, it is the day when most students start searching for online writing help. So if you are not satisfied with a delivered paper or face problems, you have to wait until Monday.
I decided to order a 4-page essay on Environmental studies and set the 2-day deadline. I ignored additional services but chose a writer with English as a native language, which increased the paper cost by $33. So, in total, I paid $145.60.
Fortunately, they did not miss my deadline, but I was not satisfied with the paper quality. I could not wait for a free revision, so I edited an essay on my own. For this reason, if you ask me, "Is SmartWritingService reliable?" my answer will be "No."
Their order form seems classic and includes two parts, such as paper details and personal information. As for the first one, you have to provide all essential information about a paper, choose a deadline (from 4 hours to 30 days), indicate your instructions, and attach additional materials.
As for the writer categories, they offer the best available, advanced writer, who increases the final price by +25%, and the highest-ranked specialist for +40% to the paper cost.
In the first two categories, you can also choose a native speaker who adds +30% to the cost of an order.
Speaking of additional services, you can purchase a copy of sources, writer samples, smart paper (outline), and progressive delivery (but it has limitations). By the way, the plagiarism report is free.
Discounts and pricing
Having opened the "Prices" section, you will see a price table and a convenient price calculator under it. At this writing company, prices range from $10 to $72 and depend on an academic level, deadline, and subject.
However, they indicate that the cost is also based on the type of paper, but I did not notice it.
As for the discounts, do not count on them at this service. They are not generous on special offers for new and returning customers. Besides, I did not find promo codes on the Internet.
SmartWritingService has a short and clear revision policy. They offer one free revision that you can request within 7 days after the order's approval. If you purchase a progressive delivery, then you have a 21-day revision period.
Having looked through the bibliography and googled the quotations, I found out that a writer had got information from Wikipedia, and he had used its sources!
Is it their promised professional writing help? Besides, it was a poorly written paper for a 3rd-year college student, and I got a low grade for it.
After this assistance provided by their writer, I began to doubt the credibility of those SmartWritingService.com reviews.
The writer is not worth those $30 I paid. I did not find mistakes, but there were typos and bad content. That is why I cannot and do not want to recommend this company in my SmartWritingService.com review.
Having visited the website for the first time, the main question I wanted to find an answer to was, "Is SmartWritingService legit?" At their website, I found a direct link to Trustpilot, where the SmartWritingService rating was 4.5 based on 66 comments.
It was impressive, but I decided to check other services to know their online reputation better. But to my surprise and disappointment, there are no Smart Writing Service reviews on SiteJabber and student feedback on Reddit.
This company has not got a loyalty program for return customers or special bonuses for them. The only way to get a discount at this service is to invite a friend.
Unfortunately, there is no information about this referral program on their website, but you can find a referral program tab on your personal page.
I do not see reasons to deny it because the support team works well, and you can request free revisions. But the paper quality is disappointing, and it is better to find another company.
Having paid for an order, they did not disappear, and I was assigned a writer. So it is not a scam company, but the service quality is truly low.
The price was high as for a simple essay, and I even paid for an ENL writer! Nevertheless, I noticed grammar mistakes and typos in a few paragraphs.
The company made a good impression, and I did not find pitfalls in their Terms and Conditions. I think it is safe to order papers there, but it is not worth it.
As for Trustpilot, the company's rating is quite high there, 4.5 out of 5! But it is strange that other platforms such as SiteJabber and Reddit stay silent about this professional service.
at 2021-01-05 14:54:00
The support team was HORRIBLE. The first writer had to be changed due to him not knowing how to do my papers and the second writer was not given proper instructions from the support team numerous of times. The support team even had the new writer doing 2 papers that were already done correctly by the first writer. The new writer had to do my papers 7 times because of the negligence of the supporters and them not following my instructions for the new writer to have. It is so sad that the supporters didn't take time out and read the directions and forward the information to the writer as they claim they did but didnt..
at 2021-03-14 21:56:00
There were a few grammatical errors in my paper, and it was a bit too summarized instead of analyzed
at 2021-04-19 17:10:00
In the end I did not recieve my project. The support tried to contact the writer. But the writer did not turn in the paper on time. $92 I expect to have a good service. In the end that was not the story. Please treat $92 with good respect. As students earing that money is hard.