1. Site overview
This time, I found and decided to try SmartWritingService, which attracted me with its simple design and user-friendly website. The main page is not overloaded with information and contains everything you may need to know to place an order.
Here you can find their features, testimonials from Trustpilot, the price calculator, and the frequently asked questions. Having scrolled the page, I saw the section “Our writers” and decided to check it.
Like all writing companies, they promise professional assistance with a paper by a real expert in a required field. Вut do they keep their promises? Is SmartWritingService legit? You will find out in this SmartWritingService review.
2. Customer support
After a short examination of the website, I had some issues and decided to clarify them via live chat. The customers give positive feedback about the support team in their SmartWritingService reviews, and I totally agree with them.
The custom assistance is available at any time of the day, and the support agents are polite and helpful, answering within a minute. It was a pleasure to chat with them.
But the disappointing thing is the working hours from Monday 00:00 AM to Saturday 08:00 PM.
What about Sunday? From my point of view, it is the day when most students start searching for online writing help. So if you are not satisfied with a delivered paper or face problems, you have to wait until Monday.
3. My experience
I decided to order a 4-page essay on Environmental studies and set the 2-day deadline. I ignored additional services but chose a writer with English as a native language, which increased the paper cost by $33. So, in total, I paid $145.60.
Fortunately, they did not miss my deadline, but I was not satisfied with the paper quality. I could not wait for a free revision, so I edited an essay on my own. For this reason, if you ask me, “Is SmartWritingService reliable?” my answer will be “No.”
4. Order form
Their order form seems classic and includes two parts, such as paper details and personal information. As for the first one, you have to provide all essential information about a paper, choose a deadline (from 4 hours to 30 days), indicate your instructions, and attach additional materials.
As for the writer categories, they offer the best available, advanced writer, who increases the final price by +25%, and the highest-ranked specialist for +40% to the paper cost.
In the first two categories, you can also choose a native speaker who adds +30% to the cost of an order.
Speaking of additional services, you can purchase a copy of sources, writer samples, smart paper (outline), and progressive delivery (but it has limitations). By the way, the plagiarism report is free.
5. Discounts and pricing
Having opened the “Prices” section, you will see a price table and a convenient price calculator under it. At this writing company, prices range from $10 to $72 and depend on an academic level, deadline, and subject.
However, they indicate that the cost is also based on the type of paper, but I did not notice it.
As for the discounts, do not count on them at this service. They are not generous on special offers for new and returning customers. Besides, I did not find promo codes on the Internet.
SmartWritingService has a short and clear revision policy. They offer one free revision that you can request within 7 days after the order’s approval. If you purchase a progressive delivery, then you have a 21-day revision period.
7. Final quality
Having looked through the bibliography and googled the quotations, I found out that a writer had got information from Wikipedia, and he had used its sources!
Is it their promised professional writing help? Besides, it was a poorly written paper for a 3rd-year college student, and I got a low grade for it.
After this assistance provided by their writer, I began to doubt the credibility of those SmartWritingService.com reviews.
8. Writer’s proficiency
The writer is not worth those $30 I paid. I did not find mistakes, but there were typos and bad content. That is why I cannot and do not want to recommend this company in my SmartWritingService.com review.
9. People talking
Having visited the website for the first time, the main question I wanted to find an answer to was, “Is SmartWritingService legit?” At their website, I found a direct link to Trustpilot, where the SmartWritingService rating was 4.5 based on 66 comments.
It was impressive, but I decided to check other services to know their online reputation better. But to my surprise and disappointment, there are no Smart Writing Service reviews on SiteJabber and student feedback on Reddit.
10. Loyalty program
This company has not got a loyalty program for return customers or special bonuses for them. The only way to get a discount at this service is to invite a friend.
Unfortunately, there is no information about this referral program on their website, but you can find a referral program tab on your personal page.
11. Pros and Cons
- Active support team
- Easy to navigate website
- Low paper quality
- No discounts
- One free revision