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CustomPapers Review

3.0 out of 5.0

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CustomPapers Review


  • Over 19 years of academic writing experience


  • Outdated and confusing website design and unclear pricing policy
  • Poor paper quality at "Good writing level"
  • Support managers are unavailable even during the office hours
  • Multiple negative custompapers.com reviews
Owned by Custom Papers LLC
Years in operation 22
Minimal price per page $20.00
Deadline 6 hours
Revision policy No
Refund policy Yes

Our Top Rated Essay Services

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Browsing the web, I came across one Custompapers review that attracted my attention and made me exceptionally interested in the service. It seemed to be the exact custom paper writing company I had always been looking for. A flawless ordering process, tons of discounts, a helpful support team, and top-quality papers were a few most critical advantages offered by the company. 

Well, when I opened the Custompapers page, I realized that some of the reviews could be fake. The company website was a mere disappointment. At some point, I thought it was a mistake, and I opened a different page. The first impression of the company was negative, as the respectable and time-tested service could not let their website look that out-of-date. 

It was a throwback to the early 2000s with too much copy and no thought to design and navigation. I felt like it was the same site the company first created 19 years ago that never had any updates or upgrades.

The company claims they have been certified by BBB, but they aren't actually accredited, and there are neither reviews nor complaints on their page. That was the first lie I caught them in, and it wouldn't be the last one.

My Experience Ordering from Custompapers

Is CustomPapers cheating with your orders by charging more than their services are worth? That was definitely the case with me. My experience with custompapers.com was less than satisfactory, especially concerning the paper quality I received. I ordered a 2-page college cause and effect essay on Geography, where the writer was supposed to describe the San Andreas Fault and the reasons for the seismic activity in the region. However, the writer failed to deliver quality work.

First of all, it is inevitable to mention that the essay was delivered late, which made me disappointed. When I finally got the paper, I was even more overwhelmed with negative emotions, as the writer did not cope with the assignment at all. Poor research and the absence of reasonable information from credible data sources were obvious right after reading the first paragraph. Depth, uniqueness, and accuracy were the elements missing in the paper.

Is Custompapers legit? It seemed that a complete amateur who had no idea about Geography worked on my assignment. Instead of a profound, consistent, well-structured paper, I got a mediocre text with outdated information and dubious claims. Did the writer understand the assignment? I doubt it. Moreover, there were tons of data inaccuracies, grammar, and spelling mistakes, along with trivial typos and misprints, which made me mad. Was it complicated to proofread the text before the submission? The writer was not interested in delivering a top-quality paper, that’s for sure. Incorrect formatting and complete failure to meet the specified requirements added to my negative impression of the service.

Order form

Browsing the Custompapers.com page, I felt like I had moved back to the previous century. Everything seemed outdated. As for the ordering process, it was quite usual, as you could have already noticed that the company did not care about anything but their income.

The only positive aspect of the ordering process was a 300-word page, which is usually reduced to 250 words in most services. At the same time, when I proceeded to the payment page, I realized that the company did not accept PayPal, which was suspicious.

Discounts and Pricing at Custompapers

One of the loudest claims offered by the company is competitive pricing. Reading the information specified on the website, you will surely notice sentences like “We offer prices twice as low as of our competitors.” But what you get is $35 per single page of a high-school-level essay. Are you, guys, kidding me? Have you ever seen a custom essay writing platform charging a high-school student $70 for a one-page assignment?

Are Custompapers writers qualified and experienced? Reading an essay, I realized that the executor of my project had nothing to do with professionalism. The instances of plagiarism, combined with poor English and lots of mistakes, made me doubt the reliability of the service.

People talking

Is custompapers.com legit? That's always the first question I ask myself about any company. I found both positive and negative reviews on Trustpilot and SiteJabber.

Custompapers reviews

The most disappointing was a CustomPapers review that cited plagiarism in the paper that got the student suspended from school.

By the way, there are testimonials available on their website too, though I'm not sure they are genuine. They aren't dated, so even if the reviews aren't fake, I can't be sure when they were published.

Custompapers Loyalty Program

Custom Papers do not appreciate their customers' loyalty. I found no way to get a regular customer discount, though there is a mention of possible bulk discounts for orders over 20 pages. To be honest, I felt tricked at some point, as instead of the promised Custompapers coupon, I got nothing. Did it encourage me to use the service again? Not at all. It is surely not the essay writing platform to rely on, as you can never know if the claims they make are real. Besides, there are lots of options they use simply to attract new customers, but when they try to apply them, they turn out to be invalid.

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What do custompapers.com testimonials say? I was surprised by the same number of positive and negative reviews. Apparently, students try their luck on this service! I also did not like that the negative comments contained complaints about plagiarism in papers.
What is custompapers.com rating? When it comes to online reputation and ratings, I rely only on a few platforms. So on SiteJabber, the company's rating is 3 out of 5, but Trustpilot gives them 3.6 stars.
Is custompapers.com scam? Well, they fulfilled my order, but the quality of the delivered paper was terrible! I did not have time to argue with them, so I just rewrote the assignment.
Is custompapers.com fraud? I cannot say yes, but it does not worth your time and money! I spent a lot of time trying to improve my paper, but I hardly got a C on it.
Is custompapers.com safe? I doubt it, and think they just want to take students' money because I had only 48 hours to request a free revision! Nevertheless, the writer completely ignored my paper comments.

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Comments (10)

kieutrang111191 says:

at 2021-01-18 22:01:00


3.2 out of /5.0

I disappointed with this paper. Nothing relate to my requirement at all.

berdelynel1993 says:

at 2021-05-19 17:49:00


2.8 out of /5.0

I've had so many bad experiences with CustomPapers

sj108netid says:

at 2021-05-25 22:53:00


0.5 out of /5.0

I have sent this for review several times and the paper is horrible. I approve the paper so that I can work and fixing the right way! Very Disappointed! Worse experience ever. The only reason why I am approving this paper is because I have to submit something to get at least 40 points. I am very disappointed. It I would have give zero star I would.

Raghadalsulaiti says:

at 2021-06-07 12:53:00


3.3 out of /5.0

Not completely reviewed even though I paid for it to be written from scratch... It needs a bit of work from me but overall for the time given it was good!

xhanaenunez says:

at 2022-01-11 17:52:00


3.0 out of /5.0

Always read the preview before you press accept to ensure it is what you want.

douglasdavidson11 says:

at 2022-02-27 20:47:00


2.2 out of /5.0

I dont think this writters first language was english. It was very prominent that english was not a strong attribute.

rsiegel94 says:

at 2023-10-12 17:51:00


3.2 out of /5.0

Paper was good and early until I got called in for Plagiarism after it went through a checker from the school, got left off with a warning

e_ramsaran says:

at 2023-10-19 13:35:00


0.8 out of /5.0

Web sources had nothing to do with my paper, there were several misspellings and sentences did not make sense. I had to do more work on the paper in order for it to sound like a human being wrote it and not a computer. Waste of $60!

alondra.17 says:

at 2023-10-29 16:24:00


1.7 out of /5.0

I got a F on my paper for grammar and out of context. I paid a ton of money for a reason. I want others to know that the writer that I had was not good. I will make sure other know not to use this website! Also they don't even refund for terrible grades. I thought this was a professional website?

kestersonrhonda says:

at 2023-11-07 20:39:00


0.7 out of /5.0

Not worth the money. I basically had to re write the paper and correct the typo's. I will never use or recommend this company to anyone. I have been waiting for 2 days for a call from a manager. I received an email and requested a phone call. I requested 3 times yesterday for a phone call to resolve this matter.

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2.5 out of 5.0