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EssayBox Review

4.0 out of 5.0

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Short overview

EssayBox Review

Pros

  • Great support
  • Convenient website
  • Good loyalty program

Cons

  • High prices
  • Mediocre quality for such prices
  • Misleading information about writers' qualification
Owned by Smart Content LLC
Years in operation 5
Minimal price per page $12.00
Deadline 3 hours
Revision policy Yes
Refund policy Yes

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Hello and welcome, today I am going to write EssayBox review - a dark horse in the world of academic writing sites. Please don't confuse it with EssayBox.com, a site run by Ukrainians who try to hide their identity (if you don't believe me - check their FB page - all positive reviews are left by young people from Kiev, Ukraine, presumably their support agents).

A quick recap - EssayBox.org is legit custom writing service and the one we are going to review today. The site has a pleasant design and a calculator on its main page. If you scroll down a little, you will see all standard features that most services offer, except for the Native Writers. We will return to writers a bit later because this question is always ambiguous when it comes to promises.

At the very bottom, they have an extended version of a calculator where we can see the academic levels they offer and tweak with the prices (EssayBox.org is quite a pricey service, starting with $16 per page and going up to $61.75 for a PhD 3-hour work.

In general, I liked the site, even though they did not have enough samples. So, Is EssayBox reliable or a scam? I would rate it 4.5 out of 5 in terms of usability and user-friendliness.

Customer support

Customer support is another strong point of the site. There are several ways you can discuss your problems or issues with the support service representatives, including the mobile phone, email, and live chat. I used two out of three and am ready to share the details of my experience.

As it took me a while to get an answer on the phone, I decided to use a live chat the next time. Well, I had a brief conversation with the support agent, Emily, when she answered all my service-related questions. According to her, EssayBox.org is a Florida-based service; still, she never mentioned the location of their support office.

I assume that it's definitely not in the US because I could hear the strong Slavic accent of a person on a phone. I would assume that support is from Ukraine (correct me if I am wrong lol). Also, Emily forgot to tell me about their loyalty program, even though I was nudging her to do this.

In general, my first impression was positive. Quick to respond and helpful customer support is quite rare nowadays. 4 out of 5.

I placed a test order and asked the support representative about an essaybox discount code I could get to reduce exceptionally high costs. Kudos to the EssayBox.org support agents answering text messages. The response time was 4 minutes for an automatic template and 5 minutes for a substantial reply about my question.

For now, I can say that it's the second fastest paper writing service after speedypaper.com (check my review on it for finding more). My EssayBox rating is 5 out of 5 for customer support in messages. Bravo!

My experience

EssayBox is not really my type of custom paper writing service because of its high pricing. I prefer to get the best value for the money I pay, so I was very hesitant to spend that much on something I could not be 100% sure about. Nevertheless, I decided to place the cheapest two-page order possible to make this Essaybox review a reality.

It was a standard college-level essay on History due in 5 days. I did not specify complicated requirements or other things that could confuse the writer. Besides, there were no guidelines about the formatting style to use.

First of all, it is inevitable to mention that the paper was delivered on time.

The final quality was acceptable, even though it contained some typos and data inaccuracies. No thesis statement and a somewhat strange reference list were also considerable disadvantages. As for the content, the writer either did not know or did not pay much attention to the historical event he was writing about. How could you skip the most significant dates talking about the Second World War?

I sent the paper for revision, and the writer fixed some issues, but not all of them. As I had a pretty tight deadline, I could not afford to send the paper back and forth a lot, so I did the next revision on my own.

As for the writer working on my paper, I had huge doubts that he was a native speaker. Besides, I was not sure about the Master/Ph.D. level he had. Anyway, it was quite mediocre work for a Master's level writer, I should say. 3.5 out of 5 for my general experience with the site. Nonetheless, if you doubt whether Essaybox is a good service or a fraud, I'd say Essaybox is a trustworthy company that should just hire more professional staff.

Order form

The order form is a little confusing. When you press the Order Now button, you are moved to Step 2 out of 4 where you need to enter your email. Well, I usually feel reluctant about sharing my personal details with services that can potentially spam me with marketing emails.

After you mention your email, you have to specify other peculiarities of your work, including the topic, deadline, type of service and some others. Additionally, you can order extra services, like ESL writers Top-Writer, Plagiarism Report, Editor's Check, Copy of Sources, 1-page Summary, Priority Support.

After you pick whatever you need, you are immediately forwarded to the PayPal payment page. That was not very convenient for me because I wanted to pay with my credit card. However, I did not have such an option and had to use a time-consuming and inconvenient PayPal account to succeed. Thus, the order form interface gets 3 out of 5 from me.

Now let's quickly review the key features EssayBox.org offers.

  • A plagiarism report will cost you $9.49, but I usually tell my readers to use WriteCheck.com instead. It will cost you more but will protect you from any sort of plagiarism because it's a Turnitin commercial product.
  • Editor's check is another $5 bucks. Looks like a very questionable and suspicious service. It's their obligation to check papers prior to delivering them to customers. Why would I pay them additionally just for doing their job?
  • A copy of sources will cost $9.49. Quite a useful feature to me, as it can protect you from any unintentional plagiarism from the writer.
  • A 1-page summary will be another $18.49. Say whaaaat? Paying almost 20 bucks for the writer to summarize the paper is another ripoff. It takes like 7 minutes for the writer to summarize the content he's been working on. Why make it sooo expensive? Skip this feature.
  • Priority support is another $4.99. Pay extra to have support do their job, right? No SMS notifications or some useful features added. Do not recommend it. The order form is quite lame, to be honest. Poor design, mandatory PayPal, super useless bundles - 3 out of 5

Discounts and pricing

EssayBox prices are quite high, to be honest. It's great they can offer you a 3-hour work, but for such pricing and average quality, I would rather do all urgent papers myself. The discount policy is clear and well thought of. The more you place, the most you save. However, even with such discounts, EssayBox.org cannot compete with top of the line services that offer much better value at a lower cost.

Revisions

EssayBox.org offers unlimited revisions within 10 days after the paper has been delivered. In case of dissertations, they may extend this period to 20 days. The quality of revisions is okay but not perfect. As I said before, I had to finish the paper myself because the writer could not clear all my comments at one time.

Writer's proficiency

Can you promise that my paper will be written by a native speaker? They say Yes and in the very next sentence contradict to what they have just said. EssayBox hires ESL writers but they never specify which countries they are from. My writer was definitely an ESL and he did the mistakes that an ENL writer would never make. For example, he could not tell the difference between they're, there and their.

Can I talk to my writer? - We are sorry, but EssayBox writers value privacy and do not want their personal information to be shared with the users. Then comes the next message, where I am offered to see the writer’s credentials (i.e., diploma) to make sure he has the qualifications necessary for the successful completion of my assignment. Isn’t that called a violation of the writer's right to privacy?

At the same time, there is always an opportunity to ensure a higher quality of the delivered assignment. Ordering any of them, you may enhance your chances of receiving a well-structured, coherent and relevant paper.

Top-Writer is the extra option that will cost you $7.99 per page. According to the description, it's a writer with extensive experience in a specific discipline. Is there any chance they won't assign me such a writer without paying for Top-Writer?

I see a contradiction in the company statements here: on the one side, they claim that all writers are professionals with Master's and Ph.D. degrees (see below), but on the other side, they want you to pay more to get the quality that all writers are supposed to have. ENL Writer will cost you an additional $8.99 per page. According to the description, it's a Skilled Native UK or US writer with over 30 successfully completed orders. For God's sake, you guys promise that all writers are natives on the main page; then you clarify that most of your writers are natives, and now you want me to pay extra 9 bucks per page to make sure that a native writer will work on my project, making the minimum price per page $16 + $8.99 = $24.99!

And that's only for a high school level. Prices for College or Master's levels will be significantly more expensive. That's a lot for the average college student! What I really hate about this situation is the fact that EssayBox is not fully honest with the customers - they hire ESL writers, and then they tell you to pay more to get the ENL. By the way, Top-Writer and ENL can be combined, making it an additional $16.98 per page. That looks like a huge rip-off to me.

People talking

EssayBox is quite exposed to the trusted review sites like Sitejabber, TrustPilot and IHateWritingEssays. Most EssayBox reviews are good and the site truly cherishes its online reputation.

However, take all good feedbacks with a pinch of salt - you can easily become a part of the unsatisfied cohort

Another important info is the site history. I could not find the domain registration date but did find the site's traffic information. The traffic information is available only since October 2017, which makes me think the site is quite new.

Loyalty program

The loyalty program allows you to save up to 15% on your purchases. That would be a great deal if the prices were a bit lower.

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FAQs

Is essaybox.org trustworthy? I have given my verdict above - it is a trustworthy writing company. However, I have doubts about the promises of native speakers or Master/Ph.D. level writers.
Is essaybox.org reliable? They delivered my paper on time, but the quality was mediocre. I noticed problems with the structure and some typos, so I made final improvements on my own.
What do essaybox.org testimonials say? You can read EssayBox reviews on all trusted websites such as TrustPilot, Sitejabber, and IHateWritingEssays. Most of the comments are positive and with 5-star ratings, where customers praised this service and its writers.
Is essaybox.org legit? EssayBox is a legit writing service that provides all necessary policies with fair conditions. So you have 10 days to request unlimited revisions there and 20 days for large papers.
Is essaybox.org scam? No, as this company helped me cope with my paper, and I didn't fail my assignment. So given my experience and described features, my final rate is 4 out of 5.

Comments (3)

kah92 says:

at 2021-02-14 16:10:00

Rating:

4.5 out of /5.0

I'm very satisfied with the paper they are the best and they answer very fast, they are very helpful. i did recommend this service to every student i know.

noorcheema94 says:

at 2021-03-07 17:33:00

Rating:

2.0 out of /5.0

the writer did not do a good job at all. Gave the directions so many times but still messed up the paper!!!

goldwick40 says:

at 2021-05-24 16:33:00

Rating:

4.0 out of /5.0

Yes.. expertly written!! Thanks Th agents were super helpful always and excellent in solving every issue. Amazing team!!

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