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EssayBox Review

4.0 out of 5.0

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Short overview

EssayBox Review


  • Great support
  • Convenient website
  • Good loyalty program


  • High prices
  • Mediocre quality for such prices
  • Misleading information about writers' qualification
Owned by Smart Content LLC
Years in operation 8
Minimal price per page $12.00
Deadline 3 hours
Revision policy Yes
Refund policy Yes

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4.9 out of 5.0





Hello and welcome, today I am going to write EssayBox review - a dark horse in the world of academic writing sites. I am writing this Essaybox review to share my disappointing experience with this academic writing service. Despite the promises of high-quality papers and excellent customer service, my experience with EssayBox.org was anything but satisfactory. In this review, I will focus on the two main areas where EssayBox.org failed to meet my expectations: customer support and revisions.

A quick recap - EssayBox.org is legit custom writing service and the one we are going to review today. The site has a pleasant design and a calculator on its main page. If you scroll down a little, you will see all standard features that most services offer, except for the Native Writers. We will return to writers a bit later because this question is always ambiguous when it comes to promises.

Essaybox main page

At the very bottom, they have an extended version of a calculator where we can see the academic levels they offer and tweak with the prices (EssayBox.org is quite a pricey service, starting with $12 per page and going up to $55 for a PhD 3-hour work.

In general, I liked the site, even though they did not have enough samples. So, Is EssayBox reliable or a scam? I would rate it 4.5 out of 5 in terms of usability and user-friendliness.

Customer support

The customer support at EssayBox.org was one of the most unresponsive and unhelpful teams I have ever encountered. Whenever I had an issue with my order, I had to wait for hours or even days for their response. The support team seemed to be understaffed, which meant they could not provide timely assistance to customers. Furthermore, the tone of their responses was unprofessional and dismissive, which only added to my frustration.

Further, when I contacted the customer support team to request assistance with my order, I had to wait hours for a response. Even then, the response was unsatisfactory and did not address my concerns. Now I understand why I have seen so many mixed Essaybox reviews. I had to follow up multiple times to get a response that was even remotely helpful. In addition, the customer support team was unresponsive when I requested a refund for my order. It was only after several emails and phone calls that I got a response, and even then, the response was unsatisfactory.

My experience

EssayBox is not really my type of custom paper writing service because of its high pricing. I prefer to get the best value for the money I pay, so I was very hesitant to spend that much on something I could not be 100% sure about. Nevertheless, I decided to place the cheapest two-page order possible to make this Essaybox review a reality.

It was a standard college-level essay on History due in 5 days. I did not specify complicated requirements or other things that could confuse the writer. Besides, there were no guidelines about the formatting style to use.

First of all, it is inevitable to mention that the paper was delivered on time.

The final quality was acceptable, even though it contained some typos and data inaccuracies. No thesis statement and a somewhat strange reference list were also considerable disadvantages. As for the content, the writer either did not know or did not pay much attention to the historical event he was writing about. How could you skip the most significant dates talking about the Second World War?

I sent the paper for revision, and the writer fixed some issues, but not all of them. As I had a pretty tight deadline, I could not afford to send the paper back and forth a lot, so I did the next revision on my own.

As for the writer working on my paper, I had huge doubts that he was a native speaker. Besides, I was not sure about the Master/Ph.D. level he had. Anyway, it was quite mediocre work for a Master's level writer, I should say. 3.5 out of 5 for my general experience with the site. Nonetheless, if you doubt whether Essaybox is a good service or a fraud, I'd say Essaybox is a trustworthy company that should just hire more professional staff.

Order form

Essaybox order form

The order form is a little confusing. When you press the Order Now button, you are moved to Step 2 out of 4 where you need to enter your email. Well, I usually feel reluctant about sharing my personal details with services that can potentially spam me with marketing emails.

Essaybox About us

After you mention your email, you have to specify other peculiarities of your work, including the topic, deadline, type of service and some others. Additionally, you can order extra services, like ESL writers Top-Writer, Plagiarism Report, Editor's Check, Copy of Sources, 1-page Summary, Priority Support.

After you pick whatever you need, you are immediately forwarded to the PayPal payment page. That was not very convenient for me because I wanted to pay with my credit card. However, I did not have such an option and had to use a time-consuming and inconvenient PayPal account to succeed. Thus, the order form interface gets 3 out of 5 from me.

Now let's quickly review the key features EssayBox.org offers.

Essaybox key features

  • A plagiarism report will cost you $9.49, but I usually tell my readers to use WriteCheck.com instead. It will cost you more but will protect you from any sort of plagiarism because it's a Turnitin commercial product.
  • Editor's check is another $5 bucks. Looks like a very questionable and suspicious service. It's their obligation to check papers prior to delivering them to customers. Why would I pay them additionally just for doing their job?
  • A copy of sources will cost $9.49. Quite a useful feature to me, as it can protect you from any unintentional plagiarism from the writer.
  • A 1-page summary will be another $18.49. Say whaaaat? Paying almost 20 bucks for the writer to summarize the paper is another ripoff. It takes like 7 minutes for the writer to summarize the content he's been working on. Why make it sooo expensive? Skip this feature.
  • Priority support is another $4.99. Pay extra to have support do their job, right? No SMS notifications or some useful features added. Do not recommend it. The order form is quite lame, to be honest. Poor design, mandatory PayPal, super useless bundles - 3 out of 5

Discounts and pricing

Essaybox pricing

EssayBox prices are quite high, to be honest. It's great they can offer you a 3-hour work, but for such pricing and average quality, I would rather do all urgent papers myself. The discount policy is clear and well thought of. The more you place, the most you save. However, even with such discounts, EssayBox.org cannot compete with top of the line services that offer much better value at a lower cost.

Essaybox discount


EssayBox.org claims to offer unlimited revisions to its customers. However, my experience with revisions was far from satisfactory. I requested several revisions, but they were not done to my satisfaction. The writer seemed to ignore my instructions and did not make the necessary changes to the paper. Moreover, the revisions were often delayed, so I had to wait longer to receive my paper. When I contacted the customer support team to request more revisions, they were unresponsive and unhelpful.

They seemed unwilling to escalate the issue to their management team, which meant I was left with a poorly written paper that I could not submit to my professor. It was frustrating and disappointing, especially given the money I had paid for this service. As you can see, the negative Essay Box reviews are very close to the truth, as I am unhappy with the results. But let's not get ahead of ourselves!

Writer's proficiency

Essaybox Writers

My writer made numerous errors, making it clear that he (or she) did not understand the topic. Furthermore, the paper was not formatted properly, so I had to spend additional time fixing it before submitting it to my professor. To elaborate further, the paper I received was riddled with grammatical and spelling mistakes, making it difficult to understand. Clearly, the writer did not take the time to proofread the paper before submitting it. Additionally, the paper was not well-organized, and it lacked coherence. It seemed the writer did not clearly understand the subject matter, which made the paper confusing and difficult to follow. I advise people to read the Essaybox reviews before ordering anything from this website.

Top-Writer is the extra option that will cost you $7.99 per page. According to the description, it's a writer with extensive experience in a specific discipline. Is there any chance they won't assign me such a writer without paying for Top-Writer?

I see a contradiction in the company statements here: on the one side, they claim that all writers are professionals with Master's and Ph.D. degrees (see below), but on the other side, they want you to pay more to get the quality that all writers are supposed to have. According to the description, it's a Skilled Native UK or US writer with over 30 successfully completed orders. For God's sake, you guys promise that all writers are natives on the main page; then you clarify that most of your writers are natives, and now you want me to pay extra 9 bucks per page to make sure that a native writer will work on my project.

And that's only for a high school level. Prices for College or Master's levels will be significantly more expensive. That's a lot for the average college student! What I really hate about this situation is the fact that EssayBox is not fully honest with the customers - they hire ESL writers, and then they tell you to pay more to get the ENL. By the way, Top-Writer and ENL can be combined, making it an additional $16.98 per page. That looks like a huge rip-off to me.

People talking

EssayBox is quite exposed to the trusted review sites like Sitejabber, TrustPilot and IHateWritingEssays. Most EssayBox reviews are mixed. I hope this information will help you make the right decision. So let's talk about other Essay Box reviews. I am not the only one who has had a negative experience with EssayBox.org.

Essaybox reviews

After my experience with this service, I researched other customer reviews online and found that many others have had similar experiences. Many customers have complained about the poor quality of the papers, the unresponsive customer support, and the unprofessional writers. Given the number of negative reviews it has received, it makes me wonder why this company is still in business.

To further illustrate this point, I found several online negative reviews from other customers. One reviewer mentioned that they received a paper with errors that did not meet the assignment requirements. Another reviewer mentioned that they had to wait for days to get a response from customer support, and even then, the response was unhelpful. These negative Essaybox.org reviews only confirm my own experience with this service. So I hope my Essay Box review will be useful for beginners who want to avoid failure.

Loyalty program

Essaybox loyalty program

The loyalty program allows you to save up to 15% on your purchases. That would be a great deal if the prices were a bit lower.

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Is essaybox.org trustworthy? I have given my verdict above - it is a trustworthy writing company. However, I have doubts about the promises of native speakers or Master/Ph.D. level writers.
Is essaybox.org reliable? They delivered my paper on time, but the quality was mediocre. I noticed problems with the structure and some typos, so I made final improvements on my own.
What do essaybox.org testimonials say? You can read EssayBox reviews on all trusted websites such as TrustPilot, Sitejabber, and IHateWritingEssays. Most of the comments are positive and with 5-star ratings, where customers praised this service and its writers.
Is essaybox.org legit? EssayBox is a legit writing service that provides all necessary policies with fair conditions. So you have 10 days to request unlimited revisions there and 20 days for large papers.
Is essaybox.org scam? No, as this company helped me cope with my paper, and I didn't fail my assignment. So given my experience and described features, my final rate is 4 out of 5.

Comments (5)

kah92 says:

at 2021-02-14 16:10:00


4.5 out of /5.0

I'm very satisfied with the paper they are the best and they answer very fast, they are very helpful. i did recommend this service to every student i know.

noorcheema94 says:

at 2021-03-07 17:33:00


2.0 out of /5.0

the writer did not do a good job at all. Gave the directions so many times but still messed up the paper!!!

goldwick40 says:

at 2021-05-24 16:33:00


4.0 out of /5.0

Yes.. expertly written!! Thanks Th agents were super helpful always and excellent in solving every issue. Amazing team!!

nakishadismuke says:

at 2022-01-18 10:28:00


4.5 out of /5.0

customer service was great.

ythatun says:

at 2022-02-26 13:40:00


4.3 out of /5.0

This writer has been very efficient, professional and easy to work with

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2.5 out of 5.0