1. Site overview
Hello and welcome, today I am going to write EssayBox review – a dark horse in the world of academic writing sites. Please don’t confuse it with EssayBox.com, a site run by Ukrainians who try to hide their identity (if you don’t believe me – check their FB page – all positive reviews are left by young people from Kiev, Ukraine, presumably their support agents).
A quick recap – EssayBox.org is legit custom writing service and the one we are going to review today. The site has a pleasant design and a calculator on their main page. If you scroll down a little, you will see all standard features that most services offer, except for the Native Writers. We will return to writers a bit later because this question is always ambiguous when it comes to promises.
At the very bottom they have an extended version of a calculator where we can see the academic levels they offer and tweak with the prices (EssayBox.org is quite a pricey service, starting with $16 per page and going up to $61.75 for a PhD 3-hour work.
In general, I liked the site, even though they did not have enough samples. So, Is EssayBox reliable or scam? I would rate it 4.5 out of 5 in terms of usability and user-friendliness.
2. Customer support
Customer support is another strong point of the site. I had a brief conversation with support Emily when she kind of answered to all my service-related questions. According to her, EssayBox.org is a Florida-based service, however, she never mentioned about the location of their support office.
I assume that it’s definitely not in the US, because I could hear strong Slavic accent of a person on a phone. I would assume that support is from Ukraine (correct me if I am wrong lol). Also, Emily forgot to tell me about their loyalty program, even though I was nudging her to do this.
In general, my first impression is still positive, quick and on topic support is quite rare nowadays. 4 out of 5 for chat support.
I placed a test order and asked support on whether I could have an essaybox discount code due to the high price. Kudos to the EssayBox.org support on messages. The response time was 4 minutes for an automatic template and 5 minutes for a substantial reply addressing my question.
For now I can say that it’s the second fastest paper writing service after speedypaper.com (check my review on it for find more). My EssayBox rating is 5 out of 5 for customer support in messages. Bravo!
3. My experience
EssayBox is not really my type of customer paper writing service because of their high pricing. I prefer to get the best value out of my orders, so I am very hesitant to pay big bucks per page if I don’t see any visible benefits. Nevertheless, I decided to place a cheap two-page order to make this essaybox review possible.
The paper was delivered on time and of an okayish quality. There were some typos, no thesis statement and somewhat strange list of sources. I sent the paper for revision and the writer fixed some issues but not all of them. I have a pretty tight deadline, so I could not afford sending the paper back and forth and did the revision on my own.
I would still do my own editing, it just took me more time for it. Of course, I have not orders some fancy ENL Top-Writer quality, but they claim that their writers have at least a Master’s degree and “most of them are native speaker”. Quite mediocre work for a Master level writer, I would say. 3.5 out of 5 for my general experience with the site.
4. Order form
The order form is kind of confusing. When you press the Order Now button you are moved to Step 2 out of 4 where you are immediately being asked for an email. You know, I personally feel reluctant sharing my personal details with services that will potentially spam me with marketing emails. On this page, you are being asked for the topic, deadline and offered a wide list of extras like ENL Writer, Top-Writer, Plagiarism Report, Editor’s Check, Copy of Sources, 1-page Summary, Priority Support.
After you pick whatever you need you are immediately being forwarded to the PayPal payment page. That’s not very convenient for me, because I wanted to pay with my credit card. The order form does not allow me to pay with it but nudges to create a PayPal account, which is also time-consuming. The order form user interface earns humble 3 out of 5 from me. Now let’s quickly review the key features EssayBox.org offers.
Top-Writer will cost you additional $7.99 per page. According to the description, it’s “the writer with extensive experience in your specific discipline.” Is there any chance they won’t assign me such a writer with paying for Top-Writer?
I see a contradiction in the company statements here: on the one side they claim that all writers are professionals with Master and PhD degrees (see below), but on the other side they want you to pay more to get the quality that all writers are supposed to have.
ENL Writer will cost you additional $8.99 per page. According to the description, it’s a “Skilled Native UK or US writer with over 30 successfully completed orders.”. For God’s sake, you guys promise that all writers are natives on a main page, then you make clarification that most of your writers are natives, and now you want me to pay extra 9 bucks per page to make sure that a native writer will be working on my page, making the minimum price per page $16 + $8.99 = $24.99!
And that’s only for a high school level. Prices for College or Master level will be significantly more expensive. That’s a lot for a college student having a student loan to pay for! What I really hate in this situation is the fact that EssayBox is not fully honest with you – they hire ESL writers and then they tell you to pay more to get the ENL. By the way, Top-Writer and ENL can be combined together, making it the additional $16.98 per page. That looks like a huge ripoff to me.
Plagiarism report will cost you $9.49, but I usually warn my readers to use WriteCheck.com instead. It will cost you more, but will protect from any sort of plagiarism, because it’s a TurnItIt commercial product.
Editor’s check is another $5 bucks. Looks like having very questionable utility to me. It’s their obligation to check paper prior to delivering it to customer. Why would I pay them additionally just to do their job?
Copy of sources will be $9.49. Quite a useful feature to me. Can protect you from any unintentional plagiarism from the writer.
1-page summary will be another $18.49. Bitch say whaaaat? Paying almost 20 bucks for the writer to summarize the paper is another ripoff. It takes like 7 minutes for the writer to summarize the content he’s been working on, why making it sooo expensive? Skip this feature
Priority support is another $4.99. Pay extra to have support do their job, right? No SMS notifications or some useful features added. Do not recommend.
The order form is quite lame, to be honest. Poor design, mandatory PayPal, super useless bundles – 3 out of 5
5. Discounts and pricing
EssayBox prices are quite high, to be honest. It’s great they can offer you a 3-hour work, but for such pricing and average quality, I would rather do all urgent papers myself.
The discount policy is clear and well thought of. The more you place, the most you save. However, even with such discounts EssayBox.org cannot compete with top of the line services that offer much better value at a lower cost.
EssayBox.org offers unlimited revisions within 10 days after the paper has been delivered. In case of dissertations, they may extend this period to 20 days. The quality of revisions is okay but not perfect. As I said before, I had to finish the paper myself because the writer could not clear all my comments at one time.
7. Final quality
The final quality is acceptable. I have huge doubts that they hire native speakers or Master/PhD level writers, but they most likely won’t let you fail badly. So, if doubt whether Essaybox is a good service or fraud, I’d say Essaybox is a trustworthy company.
8. Writer’s proficiency
Can you promise that my paper will be written by a native speaker? They say Yes and in the very next sentence contradict to what they have just said. EssayBox hires ESL writers but they never specify which countries they are from. My writer was definitely an ESL and he did the mistakes that an ENL writer would never make. For example, he could not tell the difference between “they’re”, “there” and “their”.
Can I talk to my writer? – EssayBox says that their writers value privacy and then in a very next question they offer you to send writer’s credentials (i.e. diploma) to let you make sure in his qualification. How is that not violating writer’s right for privacy?
9. People talking
EssayBox is quite exposed to the trusted review sites like Sitejabber, TrustPilot and IHateWritingEssays. Most EssayBox reviews are good and the site truly cherishes its online reputation. However, take all good feedbacks with a pinch of salt – you can easily become a part of the “unsatisfied cohort”
Another important info is the site history. I could not find the domain registration date, but did find the site’s traffic information. The traffic information is available only since October 2017, which makes me think the site is quite new.
10. Loyalty program
The loyalty program allows you to save up to 15% on your purchases. That would be a great deal if the prices were a bit lower.
11. Pros and Cons
- Great support
- Convenient website
- Good loyalty program
- High prices
- Mediocre quality for such prices
- Misleading information about writers’ qualification