1. Site overview
I’d like to tell you about a paper writing service that is really good in terms of paper quality and the support provided to the customers. However, at the same time, it’s one of the most expensive services you can find on the market. The service is called UKessays.com and here’s my personal opinion about it.
UKEssays.com is a legit British custom writing company. This black and white design looks really primitive and too simplistic and I also cannot find the website’s pages as informative. Instead, here we’ve got too much redundant buttons and really confusing information that does not explain the process of their work, their revision policy, discounts, refunds etc.
Further, you’ll see in the next screenshots throughout the ukessays review that the website is really not that comfortable to use and its design cannot be considered as user-friendly.
2. Customer support
In order to get some information about this company, I’ve decided to contact the support team via chat box in the lower right corner of the website. I was lucky to have conversation with Debbie from the Support Team, who explained everything to me in a comprehensive and really friendly manner.
I was really impressed by the speed of her responses and her willingness to assist me. As you can also see, her replies were really informative, especially when taken into account that you cannot find all this information on the website’s pages.
In total, I’m really satisfied with Debbie’s replies and I really hope that the rest of Support agents are equally helpful and professional; that’s why I’m glad to rate the Support team as 5 out of 5.
3. My experience
Considering my own experience with these guys, it was really positive. I was looking for a paper writing service that was capable of delivering not only a high-quality paper but I was also hoping to get a high mark with the purchased paper.
Despite the fact that these guys cannot guarantee you a particular grade, their prices depend on the grade that you’re hoping to get. So basically, I’ve paid almost $400 to get an A-grade paper of Bachelor level within 7 days. It was a Psychology paper discussing art therapy. And eventually, I’ve got what I had paid for.
4. Order form
Obviously, due to the fact that the functionality of this website appears to me really confusing and uncomfortable, the order form was also quite confusing for me. Just look at these screenshots and you’ll understand what I’m talking about.
Regardless of the order form’s design, the process of order placement is generally similar to any other paper writing service. In particular, here you are to include the expected grade depending on your academic level, the paper’s length, the deadline and the subject of the paper. What is not good about this, the number of words per page appears to be too high.
Just look, 2-3 pages will have 1000 words, while the majority of paper writing services writes 275-300 words per page. So, similar to everything else in this website, you gotta get used to significantly different standards and requirements set for the expected paper.
There is only one extra that you can order with your paper. It’s the Elite service, which includes extended revision period, your order will be assigned to one of the best writers in the company and you’ll get a personal manager for your order, as well. But also be prepared to pay even more for this service.
I did not pay for this service and this did not affect my paper whatsoever. Therefore, I don’t really see any reason for you to pay for it but you can if you want to spend extra cash. So, is ukessays reliable in the end? There’re no reasons to consider ukessays.com a scam company.
5. Discounts and pricing
Just as I said previously, the prices of these guys are really high. Like, for real. Check the screenshot below and if you really want to place an order with these guys then be ready to pay at least $165 for the paper with 1000 words. And the price really knows no limits in growing if you choose to get a paper with higher mark and shorter deadline.
By the way, this table with prices looks really confusing similar to the price calculator mentioned below. I mean, there’s just too much digits for me.
So, the price calculator lacks simplicity and more user-friendly design. Right now, it looks like some NASA technology that is over-complicated to use, especially if you’ve never been using paper writing services before.
As for the discounts, I had luck to get a 5% discount from Debbie, the Support Agent, who was kind enough to generate the ukessays promo code for me. However, I doubt that I’ll be getting further discounts in the future.
5% is still better than no discount, but with these prices the guys should have had at least some form of discount policy that would stimulate the clients to make further orders.
Here’s another screenshot of my communication with Debbie from the Support Team. She explained that it’s possible to send the order for revision within 7 days after the order’s delivery.
However, as Debbie predicted, I did not need any revisions for my paper because it was a really good work performed by the assigned writer.
7. Final quality
I’ve got A. That’s basically all you gotta know about the paper’s final quality.
8. Writer’s proficiency
The writer did not seem cooperative and friendly from the first sight because he never wrote me anything. He did not need any clarification concerning my order and he did not want to update me about the process of the order. At the same time, he has successfully delivered the paper within the deadline and he’s made a really great job.
9. People talking
On Sitejabber, people are not even complaining about the prices of these guys, they just seem to appreciate the service and the overall level of quality delivered to the buyers as there’re many ukessays reviews.
Scamfighter also speaks highly of these guys, which is also a very good sign. Here, their rating is 5 out of 5, which obviously speaks for itself.
10. Loyalty program
UKessays doesn’t seem to be interested in creating any form of loyalty program for the long-term customers. However, they’ve made a slight attempt to establish a referral program. I cannot define it as attractive and really stimulating the buyers to purchase papers in long-term perspective, but it’s a referral program nonetheless. Here’s the screenshot from the website to explain how it works:
So, you just refer one friend and get a 10% discount. And with every other friend referred to these guys, you’ll still get 10%.
11. Pros and Cons
Let’s summarize everything we’ve figured out about UKessays.
- High quality paper writing, professional writers that get the job done;
- Friendly, responsive and helpful support team;
- You can expect to get a certain grade for the purchased paper, despite the fact that they don’t guarantee anything;
- One of the highest prices on the market; be prepared to spend a lot to get a paper from these guys;
- Almost no discount policy;
- Objectively lame loyalty program;
- You can only send paper for revision within 7 days after order’s delivery;
- Really primitive website design and confusing price calculator;
In total, you’ll get a really good paper for these prices. However, are you really ready to spend that much?